Team Leader - Allocations & Applications, Allocation & Application

Birmingham City Council; Birmingham; On-site; GBP 37,000 - 46,000; Full time

Job summary

Birmingham City Council is seeking an experienced Team Leader in Allocations & Applications on a permanent basis. You will provide day-to-day management, support a team of officers, and ensure services are delivered in line with policies and procedures.

The role involves leading supervision, managing performance and wellbeing, completing reports and casework, attending home visits, and collaborating with partner organisations to drive continuous service improvement.

Qualifications

• Has previous management / supervisory experience preferably in a housing environment.
• Able to manage people, performance and service delivery.
• Has experience applying policies and procedures consistently and fairly.
• Possesses excellent communication and organisational skills.
• Can build effective relationships with colleagues, customers and partner agencies.

Responsibilities

• Lead, support and develop a team through regular supervision and one to one meetings.
• Manage employee performance, attendance and wellbeing matters.
• Complete and oversee reports, assessments and case management activities.
• Attend home visits.
• Represent the service at meetings and work collaboratively with partner organisations.
• Ensure compliance with relevant policies, procedures and legislative requirements.
• Support continuous service improvement and promote best practice across the team.

Skills

Leadership

People management

Communication

Organisational

Relationship building

Job description

Team Leader - Allocations & Applications

Permanent

Grade C- £36,581 - £45,529

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week

About the Role

We are seeking an experienced and motivated Team Leader to join our service on a permanent basis. This is an excellent opportunity for an individual with strong leadership skills who is passionate about delivering high quality services and supporting teams to achieve positive outcomes.

As a Team Leader, you will be responsible for providing day-to-day management and support to a team of officers, ensuring services are delivered effectively and in line with organisational policies and procedures.

Key Responsibilities

• Lead, support and develop a team through regular supervision and one to one meetings.
• Manage employee performance, attendance and wellbeing matters.
• Complete and oversee reports, assessments and case management activities.
• Attend home visits.
• Represent the service at meetings and work collaboratively with partner organisations.
• Ensure compliance with relevant policies, procedures and legislative requirements.
• Support continuous service improvement and promote best practice across the team.

About You

We are looking for a confident leader who:

• Has previous management / supervisory experience preferably in a housing environment.
• Can effectively manage people, performance and service delivery.
• Has experience of applying policies and procedures consistently and fairly.
• Possesses excellent communication and organisational skills.
• Can build effective relationships with colleagues, customers and partner agencies.
• Demonstrates sound decision-making and problem-solving abilities.

Birmingham City Council is an accredited Disability Confident Leader employer, andwe arecommitted to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact:[e-mail]

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Job Description and PersonSpecification