Team Leader

THE SOUTHERN CO-OPERATIVE LIMITED; Portishead; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

The Southern Co-operative Limited is seeking a Team Leader in Portishead to drive the store forward with energy, organisation and a positive attitude. You will inspire the team, deliver excellent customer experiences and support store operations including the Post Office and home delivery services.

The role offers training, flexible shifts (mornings, evenings and weekends) over 18 hours per week across two days, and access to a range of colleague benefits.

Responsibilities

• Support all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engage with and support the local community
• Assist with day-to-day store management and cover the Store Manager when absent
• Lead by example and support your team to deliver consistently excellent customer experience
• Develop colleagues to help the store grow and succeed

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.
  You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.