Team Leader

Heritage - Bra_208; West Stow; Sur place; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Career development

Employee discounts

Pension contribution

Employee assistance program

Refer a friend bonus

Wage access (Wagestream)

Brand discounts

Résumé du poste

Heritage - Bra_208 is seeking a Team Leader to guide daily shifts, ensuring the team has what they need to run smoothly and customers enjoy a warm, memorable experience.

You’ll deputise for management, handle issues quickly, and keep the bar safe and compliant while maintaining high service standards.

Qualifications

• Proven ability to deliver heartfelt, memorable customer experiences.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate team during busy shifts.

Responsabilités

• Ensure bar area is safe, legal, and clean.
• Maintain high standards and ensure smooth shift operation.
• Lead by example to motivate the team and deliver great service.

Connaissances

Attention to detail

Team leadership

Customer service

Adaptability

Positive attitude

Description du poste

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…