Team Leader

Greene King; Royal Borough of Greenwich; Sur place; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Career development opportunities

33% discount on food and drink

Employee assistance program

50% discount at Greene King Inns

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts at Superdrug

Résumé du poste

Greene King in Greenwich is hiring a Team Leader who will ensure smooth operations and high customer satisfaction. The role includes training and leading the team, managing responsibilities during busy shifts, and ensuring high standards. Ideal candidates will have excellent customer service skills, attention to detail, and adaptability. The position offers competitive salary and a range of benefits including employee discounts, career development opportunities, and a supportive work environment.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service.
• An ability to think on your feet and adapt to challenges.

Responsabilités

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is always safe, legal, and clean.

Connaissances

Attention to detail

Customer service

Adaptability

Team player

Description du poste

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Benefits

You’ll receive a competitive salary, pension contribution as well as the following benefits:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…