Team Leader

Greene King; Cobham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Career development opportunities

Discounts at Greene King brands

Free employee assistance program

Discount at Greene King Inns

Wagestream access

Retail discounts

Job summary

Greene King in Cobham is seeking a Team Leader to supervise staff and enhance the customer experience. You will be expected to maintain high standards and smoothly coordinate operations during busy shifts.

The ideal candidate will have a strong attention to detail, a positive attitude, and be an adaptable team player. In return, we offer a competitive salary, career development opportunities, and generous discounts for employees and loved ones.

Qualifications

• Experience in a leadership role, ideally in the hospitality industry.
• Ability to create a positive atmosphere for customers.
• Strong problem-solving skills to address issues effectively.

Responsibilities

• Lead the team to provide excellent customer service.
• Address and resolve issues in the absence of management.
• Ensure cleanliness and safety of the bar area.

Skills

Attention to detail

Customer service

Adaptability

Team player

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Benefits

You’ll receive a competitive salary, pension contribution as well as the following benefits:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…