Team Leader

Chef & Brewer - Bra_101; Metropolitan Borough of Solihull; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33% discount on brand food/drink

15% discount for family

Free employee assistance program

50% discount at Greene King Inns/hot>

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Chef & Brewer - Bra_101 is seeking a Team Leader to guide the shift, ensure smooth service and uphold standards. You will support the team, resolve issues in the absence of management, and coordinate busy periods with a focus on safety and compliance.

Ideal candidates bring a strong service mindset, adaptability, and a positive, team-first attitude to help deliver a warm welcome for every guest.

Qualifications

• Provide memorable customer experiences on every visit.
• Lead by example and deputise for management when needed.
• Coordinate a busy shift and maintain high standards.
• Keep bar area safe, legal and clean with prompt issue resolution.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Job description

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…