Team Leader

McCarthy Recruitment; Wembley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading food retailer in the heart of London is seeking a dynamic Team Leader to motivate and inspire their team to deliver excellent customer service and achieve store KPIs. This is a hands-on role where you will be responsible for training staff, maintaining standards, and creating a positive shopping experience. The ideal candidate will have experience in fast-paced retail, a strong work ethic, and will be a Mandarin or Cantonese speaker.

Qualifications

• Mandarin or Cantonese speaker essential.
• Current supervisory or management experience required.

Responsibilities

• Lead, inspire and develop your team on the shop floor.
• Maximise sales and maintain positive standards.
• Oversee product availability and organize stock.

Skills

Leadership

Customer Experience

Communication

Teamwork

Problem Solving

Job description

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Job Title: Team Leader
Location:Alperton
Salary: Up to £29500 Per Hour
Role: Full-Time Permanent


Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960’s, in the heart of London’s vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation’s most diverse food retailers.

Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI’s.

With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos.

IDEAL CANDIDATE

• Mandarin or Cantonese speaker essential

• A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store.

• A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work
• Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business
• Current supervisory, team leadership, management experience and looking for career progression
• A can-do attitude, confident, passionate about people and achieving individually and as a team
• Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store
• Articulate, strong communication skills and able to demonstrate a track record of achieving targets
• A passion for customer experience and delivering retail excellence

TEAM LEADER: KEY RESPONSIBILITIES

• As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door
• Maximising sales at every opportunity and maintaining positive standards
• Inspire the team to achieve maximum performance levels through driving teamwork
• Overseeing product availability, maintaining stock levels as well as organising stock
• Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment
• Help to develop a culture that ensures the customer is at the heart of every decision
• Driving service standards to achieve sales and exceed customer happiness targets
• Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times

Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered.

If you’re a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you’re looking for a new challenge. APPLY NOW for immediate consideration.

About us:
This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.
Start your journey today. Apply now or find us online:

• Web: McCarthy Recruitment
• LinkedIn: McCarthy Recruitment
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The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.