Team Leader

jobs24.co.uk; Tamworth; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking passionate Team Leaders to join their vibrant team at The Penny Black. This role is perfect for individuals who thrive in a fast-paced environment and are dedicated to delivering exceptional guest experiences. As a Team Leader, you will support and mentor your team while ensuring a welcoming atmosphere for all guests. With a variety of menus and live sports, this is an exciting opportunity to contribute to a beloved local establishment. If you are a people person with a flair for hospitality, this role is tailored for you.

Benefits

25% off food and drink via MiXR App

Stonegate Xtra Rewards

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

David Lloyd Corporate Discount Rates

Discounted Dental Insurance

Wagestream - Early access to wages

Award-winning development programmes

Qualifications

• Experience in team leadership and a passion for guest experience.
• Ability to support and mentor team members effectively.

Responsibilities

• Support, coach, and mentor your team to ensure success.
• Create a welcoming atmosphere for guests and ensure compliance.

Skills

Team Leadership

Coaching

Mentoring

Customer Service

Education

Minimum Age 18

Job description

We are looking for experienced Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience. Our Team Leaders support, coach, and mentor the team to ensure business success at The Penny Black. Can you…

1. Support, coach, and mentor your team
2. Support the management team and work together to create and deliver your vision
3. Ensure standards and compliance are continuous in the manager's absence
4. Create a welcoming atmosphere for our guests

To be considered for the Team Leader position at The Penny Black, you must be at least 18 years old as it involves the sale of alcohol.

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We're your pub, and we're after the people who feel just as connected to who we are and what we do. If you're a people person who's passionate about straightforward, no-nonsense food and drink, we've got the role for you. Located on Lower Gungate in the heart of Tamworth's town centre, The Penny Black is the place to go to watch live sport on our TV wall with 9 screens, which takes centre stage. Our guests can enjoy food from our variety of menus, from breakfast to grills and sharing boards. The Penny Black has something to offer for everyone, from sport, food, and local activity to a big night out with friends.

What's in it for you?

1. Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Estate
2. Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers
3. VIP entry to our Pubs and Bars
4. Stonegate Hotel Discounts
5. Flexible working
6. David Lloyd Corporate Discount Rates
7. Discounted Dental Insurance
8. Wagestream - Early access to your earned wages
9. Award-winning development programmes

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact The Penny Black directly. Job Reference: TT1177602TamTL