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Business Support Team Leader - Placement Services

Birmingham Children's Trust (England)

Birmingham

On-site

GBP 30,000 - 45,000

Full time

Yesterday

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Job summary

Birmingham Children's Trust seeks a dynamic Business Support Team Leader to manage the Placements Business Support team. This role involves leading operations, developing processes, and ensuring high-quality service delivery for children and families. Join a mission-driven organization making a real difference in Birmingham.

Benefits

Generous leave allowance

Local Government pension scheme

Career development programs

Qualifications

Proven experience leading teams in business support.
Strong background in staff management.
Experience in social care is advantageous.

Responsibilities

Lead and manage the operations of the Placements Business Support team.
Develop and implement efficient processes and systems.
Ensure compliance with safeguarding procedures.

Skills

Leadership

Organizational Skills

Communication

Problem Solving

Tools

Microsoft Office

Case Management Systems

Business Support Team Leader - Placement Services

Join to apply for the Business Support Team Leader - Placement Services role at Birmingham Children's Trust (England)

Business Support Team Leader - Placement Services

Join to apply for the Business Support Team Leader - Placement Services role at Birmingham Children's Trust (England)

Are you a motivated and experienced leader ready to make a real impact?

We’re looking for a dynamic Team Leader to guide our Placements Business Support team. This is a fantastic opportunity to lead a fast-paced, dedicated group focused on delivering efficient, high-quality placement services that support children, young people and families with internal and external provision of Foster Carers, Residential Services and Supported accommodation.

In this role, you will lead and manage the day-to-day operations of the Placements Business Support team, ensuring the delivery of timely, accurate, and high-quality administrative support.

You will be the first point of contact for complex queries, handling them effectively or escalating as appropriate. A key part of the role involves developing and implementing efficient processes and systems to enhance service delivery.

You will support the ongoing development of your team through coaching, supervision, and performance management, while also ensuring strict compliance with safeguarding procedures, data protection regulations, and all relevant legislation. Building and maintaining strong working relationships with internal teams, external providers, and key stakeholders will be essential to your success.

About You

Proven/Extensive experience leading teams in business support or administrative environments.
Proven/Strong background in staff management
Experience in a social care background is advantageous.
Excellent organisational and time management skills
Confident communicator with the ability to influence and motivate.
Detail-oriented, proactive, and solution-focused.
Proficient in IT, including Microsoft Office and case management systems.

Interview date: circa w/c 16th June.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Project Management and Information Technology
Industries
Individual and Family Services

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