Team Leader

Greene King; Syston; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development opportunities

Employee discounts on food and drink

Mental health support program

Access to wages before payday

Retail discounts

Job summary

A leading hospitality company in Syston seeks a Team Leader to ensure smooth shift operations and high team standards. You will provide exceptional customer experiences, manage the team, and ensure compliance with safety regulations. Ideal candidates are detail-oriented, adaptable, and positive team players. This role offers competitive pay, career development opportunities, and employee discounts across brands.

Qualifications

• A great eye for detail, ensuring every pint is poured to perfection.
• Be a role model for excellent service and customer welcome.
• Ability to think on your feet during busy shifts.
• Positive can-do attitude and strong team player.

Responsibilities

• Provide customers with a memorable experience each time.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure bar is safe, legal, and clean.

Skills

Team leadership

Customer service

Problem solving

Communication

Job description

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…