Team Leader

Greene King; Blantyre; Sur place; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

33% discount for employees

50% discount at Greene King Inns

Free employee assistance program

Retail discounts up to 30%

Wagestream access to wages

Refer a friend bonus up to £1,500

Résumé du poste

Greene King in Blantyre is seeking a Team Leader to ensure smooth operations during shifts and maintain high standards of service. As a leader, you will provide customers with memorable experiences while supporting your team in their roles.

The ideal candidate will bring attention to detail, a strong customer service focus, and the ability to resolve challenges quickly. You will enjoy benefits such as a competitive salary, career development opportunities, and various discounts.

Qualifications

• Ability to provide customers with a memorable experience.
• Experience in resolving issues in absence of management.
• Skill in organizing and coordinating team activities.

Responsabilités

• Lead the team to maintain high standards during shifts.
• Ensure the bar is safe, legal, and clean.
• Adapt to challenges during busy shifts.

Connaissances

Great eye for detail

Exceptional customer service

Adaptability under pressure

Positive attitude

Description du poste

• Dept. L4/House: Red Burn Farm (Hamilton) - 05671

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow‑roast our meats for 14 hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle‑up our perfectly crispy roast potatoes, and bake and hand‑decorate our giant cakes in our kitchen every day.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…