Team Leader

Greene King; Warrington; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

33% discount for team members

Free employee assistance program

50% discount at Greene King Inns

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

A well-known hospitality brand is seeking a Team Leader to oversee operations at their Warrington location. The role involves leading a team to ensure a seamless service experience for customers while maintaining high quality standards. Candidates should have a passion for customer service, a positive attitude, and the ability to adapt to challenges on busy shifts. There are excellent career development opportunities and employee discounts as part of the package.

Qualifications

• Experience in a leadership role or similar is beneficial.
• Ability to provide a memorable customer experience.
• Experience in a fast-paced environment.

Responsibilities

• Lead the team to ensure smooth operations during busy shifts.
• Deputise for management to resolve issues.
• Maintain cleanliness and legality of the bar.

Skills

Attention to detail

Customer service

Adaptability

Team player

Job description

Overview

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.