Team Leader

Leading Lives; Stowmarket; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Team Leader to guide and inspire staff in providing exceptional support to adults with learning disabilities. This permanent full-time role offers a unique opportunity to develop leadership skills while promoting a positive culture within the team. The ideal candidate will embody the values of care and support, ensuring high standards and dignity in every interaction. Join a values-driven organization that invests in its employees and community, providing bespoke training and opportunities for growth. This is your chance to make a meaningful impact in the lives of others while advancing your career.

Benefits

Opportunity to become a shareholder member

Award-winning bespoke training

Cycle to work scheme

Employee assistance programme

Sick pay

On-site parking

Casual dress

Pension scheme contribution up to 8%

Qualifications

• Significant experience in a social care setting.
• Knowledge of relevant legislation and policies.

Responsibilities

• Act as a role model, providing positive feedback within the team.
• Lead and support team members to perform their roles safely.

Skills

Nursing / Caring

Effective communication skills

IT literacy

Education

Level 3 Award in Social Care

Job description

Job Description

Location: Respite Service, 7A Finborough Road

Team Leader, Stowmarket Short Break Service

£13.10 per hour with enhancements for Sundays and Bank Holidays and sleep-ins at £65.

Permanent full-time, 37 hours, including mornings, evenings, daytime, weekends, sleep-ins, and waking nights.

We are seeking a Team Leader skilled in mentoring, motivating, and coaching staff delivering daytime support to adults with learning disabilities. You will serve as a link between support staff and management, acting as the first point of contact for employees. Your role involves modeling, developing, and embedding positive culture and exceptional practices to ensure a consistent, efficient service for our customers.

This role offers an exciting opportunity to develop leadership skills by promoting and demonstrating good practice among team members.

Leading Lives provides social care support for people with learning disabilities, autism, and complex needs across Suffolk and neighboring counties. We are a not-for-profit social enterprise owned by our employees, reinvesting surpluses into services and community initiatives.

Why work for us?

• Opportunity to become a shareholder member of our employee-owned social enterprise, helping to shape our vision and values.
• Award-winning bespoke training.
• Cycle to work scheme, employee assistance programme, sick pay, on-site parking, casual dress, and more.
• Pension scheme contribution up to 8%.

Accountabilities

About The Role

• Act as a role model, providing open, reassuring, positive, and constructive feedback within the team.
• Promote care as a valued career choice and serve as a care ambassador.
• Help drive culture change as a quality ambassador within the service.
• Support dignity in care and uphold high standards of support.
• Lead and support team members to perform their roles safely and effectively.
• Assist Business Support in staffing and shift management.
• Work shifts as part of the rota, providing advice and support out of hours.
• Mentor new recruits during their probation period.
• Conduct audits on finances and medication (where applicable).
• Gather feedback from customers regarding their support.
• Develop care plans tailored to individual needs.
• Participate in and lead team meetings.
• Support the Service Manager in managing the workplace according to standards and legislation.
• Create and develop new opportunities for service users within the service and community.

What You Need

• Level 3 Award in Social Care (or equivalent qualification).
• Good literacy and numeracy skills for reports and record-keeping.
• Effective communication skills across various contacts.
• Significant experience in a social care setting.
• Knowledge of relevant legislation and policies.
• Experience with diversity, advocacy, person-centered approaches, and confidentiality.
• IT literacy.
• Approachable, dedicated, and hardworking attitude.
• Ability to travel within Suffolk.

Your Induction

Leading Lives offers a 3-week induction program, supported by a buddy from day one. Start date will be confirmed after satisfactory DBS and recruitment checks.

Skills Needed

Nursing / Caring

About The Company

Values-driven organization that embodies its values daily. Employee testimonials highlight the positive impact on staff. Emphasizes authenticity and lived values within the organization.

Additional Information

We are a Disability Confident employer and committed to making reasonable adjustments. Please inform us if you need support or adjustments during the application process.

Desired and Required Criteria

• Must have achieved Level 3 in Health and Social Care.

Closing date: Friday 23rd May 2025

Contract type: Full-time

Salary: £13.10 per hour