Team Leader

THE SOUTHERN CO-OPERATIVE LIMITED; Bradford-on-Avon; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

much more

Job summary

The Southern Co-operative Limited in Bradford-on-Avon is seeking a proactive Team Leader to guide store operations, inspire colleagues, and deliver an outstanding customer experience. You’ll support every area of the store, from Post Office to Home Delivery, while training your team and stepping in when the Store Manager is absent.

This full-time role is 36 hours per week over four days, with shifts including mornings, evenings and weekends. Full training will be provided to help you succeed.

Qualifications

Responsibilities

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive
• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing...

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive
• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

You'll have instant access to a huge selection of benefits, including:

• 20% colleague discount
• healthcare plans
• employee assistance programme
• generous shopping discounts
• NEST pension
• cycle-to-work scheme
• colleague referral scheme
• much more