Team Leader

Greene King; Slyne; Presencial; GBP 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Pension contribution

33% discount at all brands

Employee assistance program

Enhanced maternity and paternity policies

50% discount at Greene King Inns

Refer a friend bonuses

Wagestream access

Retail discounts

Descripción de la vacante

Greene King in Slyne is looking for a Team Leader to ensure the team has everything they need for smooth shift operations. Your role will involve maintaining high standards and ensuring customer satisfaction while leading by example.

You will have opportunities for career development, receive a competitive salary, and enjoy various benefits, including substantial discounts at Greene King Inns and hotels.

Formación

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift.

Responsabilidades

• Make sure the bar is always safe, legal, and clean, and any issues are dealt with quickly.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• Adapt to whatever challenges arise during a busy shift.

Conocimientos

Customer service

Team leadership

Attention to detail

Flexibility

Descripción del empleo

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Enhanced, family‑friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can‑do attitude and be a real team player.