Team Leader

Chase Medical; Salisbury; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

32 days' annual leave

Progression opportunities

Level 4 qualification support

Ongoing training and development

Supportive working environment

Job summary

CHASE MEDICAL is seeking a Team Leader for an 8-bed complex care service in Salisbury. You will partner with the Registered Manager to ensure smooth daily operation and provide leadership to the Support Workers.

You will act as the first point of contact for staff, lead the care team to deliver person-centred care, supervise shifts, and help with staff development, while ensuring safeguarding and quality standards are met. A Full UK driving licence is required.

Qualifications

• Experience working in complex care or supported living environments.
• Proven ability to lead, supervise or support a team.
• Strong understanding of person‑centred care and support.
• Excellent communication and interpersonal skills.
• Confident providing guidance and support to Support Workers.
• Full UK driving licence.

Responsibilities

• Act as the first point of contact for Support Workers on a day‑to‑day basis
• Work closely with the Registered Manager to support the overall running of the service
• Lead, motivate and support the care team to deliver high‑quality, person‑centred care
• Provide guidance and support to staff throughout their shifts
• Assist with staff supervision, development and performance management
• Help ensure care plans and risk assessments are followed and kept up to date
• Support effective safeguarding and incident management procedures
• Promote independence, dignity and positive outcomes for the people supported
• Assist with staff rotas and the effective deployment of the team
• Ensure high standards of communication, record keeping and care documentation
• Support the Registered Manager with compliance and quality requirements
• Help maintain a safe, positive and supportive environment for both residents and staff
• Work flexibly and collaboratively with colleagues, families and external professionals where required

Skills

Leadership

Communication

Safeguarding

Team supervision

Education

Level 4 qualification

Job description

Team Leader - 8-Bed Complex Care

Location: Salisbury

Salary: £31,351 per annum

Hours: Full-time

I am recruiting on behalf of a specialist complex care provider for a Team Leader to join an 8-bed service supporting individuals with complex care and support needs.

Working closely with the Registered Manager, you will play a key role in the day‑to‑day running of the service and will be the first point of contact for Support Workers, providing guidance, leadership and support to ensure the highest standards of care are maintained.

This is an excellent opportunity for an experienced Senior Support Worker or Team Leader who is ready to take the next step in their career and develop their leadership skills within a specialist care environment.

The Role

As Team Leader, you will work closely with the Registered Manager to ensure the service runs effectively and consistently, supporting both the people who use the service and the wider staff team.

You will:

• Act as the first point of contact for Support Workers on a day‑to‑day basis
• Work closely with the Registered Manager to support the overall running of the service
• Lead, motivate and support the care team to deliver high‑quality, person‑centred care
• Provide guidance and support to staff throughout their shifts
• Assist with staff supervision, development and performance management
• Help ensure care plans and risk assessments are followed and kept up to date
• Support effective safeguarding and incident management procedures
• Promote independence, dignity and positive outcomes for the people supported
• Assist with staff rotas and the effective deployment of the team
• Ensure high standards of communication, record keeping and care documentation
• Support the Registered Manager with compliance and quality requirements
• Help maintain a safe, positive and supportive environment for both residents and staff
• Work flexibly and collaboratively with colleagues, families and external professionals where required

What's on Offer

• £31,351 per annum
• Full‑time position
• Opportunity to progress your career in a specialist complex care setting
• Close working relationship with an experienced Registered Manager
• Support and training to develop your leadership skills
• Opportunity to work towards a Level 4 qualification if not already achieved
• Ongoing professional development and training
• 32 days' annual leave, increasing with service up to 34 days
• Option to purchase additional annual leave
• Supportive working environment

Essential Criteria

• Previous experience working within a complex care or supported living environment
• Proven experience leading, supervising or supporting a team
• Strong understanding of person‑centred care and support
• Experience supporting individuals with complex needs
• Excellent communication and interpersonal skills
• Confident providing guidance and support to Support Workers
• Level 4 qualification, or willingness to work towards this
• Strong organisational and leadership skills
• Good understanding of safeguarding, risk management and care planning
• Ability to work closely with a Registered Manager and wider professional team
• Positive, flexible and proactive approach to care
• Full UK driving licence