Team Leader

Cinnamon Care Collection; Rotherfield; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Spice of Life Discount

Cycle Scheme

Eye Care

Refer a Friend

Reward Vouchers

Awards

Job summary

Cinnamon Care Collection's Earlsfield Court in the United Kingdom is seeking a hands-on Team Leader to supervise and motivate care teams, ensuring excellence in resident care and outreach to families.

You will coordinate the resident assessment process, manage care plans, and support the Deputy Manager in recruiting and supervising staff, including medication administration and handovers. A path to Deputy Manager progression is available.

Qualifications

• NVQ 3 or equivalent in care is essential.
• NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management are desirable but not essential.
• Two years' experience in long-term care or similar industry.
• Experience of planning, implementing, evaluating and documenting care delivery.
• Experience of working with older people.

Responsibilities

• Co-ordinate the resident assessment process with Deputy Manager, ensuring resident involvement in needs and preferences for care plans.
• Ensure information about residents is communicated to achieve a person-centred approach.
• Hands-on leadership with the team to maintain appropriate levels of care.
• Deliver and manage medication administration processes with robust auditing and identify training needs.
• Assist Deputy Manager in recruiting care staff and managing contracted hours and recruitment needs.
• Regularly communicate with family members regarding resident needs and progress.
• Manage team absence and conduct return-to-work discussions with staff with support from Deputy Manager and home Administrator.
• Oversee efficient handovers between shifts and keep Deputy Manager and General Manager informed.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants, leading by example.

Education

NVQ 3 essential

NVQ 4 in Care

Registered Managers Award

QCF Level 4 Diploma in Management

Job description

Team Leader

£17.23 per hour plus company benefits

Full Time Hours

A Top 20 Care Home Group 2026! Awarded 'One of the UK's Best Companies to Work For'

Please note, we are unable to offer sponsorship for this role.

Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support.

The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future.

Our team member benefits include:

• Paid Breaks
• Uniforms
• Staff Meals
• Nest Pension
• Employee Assistance Programme
• Care Workers Charity
• 'Spice of Life' - Discount Retail Scheme
• Cycle Scheme
• Eye Care
• Refer a Friend Scheme
• Reward Vouchers
• Quarterly & Annual Company Recognition Awards

Main Responsibilities of the role:

• Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
• Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
• To work hands-on with the team to ensure the appropriate levels of care are in place always.
• Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
• Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis.
• Regularly communicate to family members with regards to resident needs and progress.
• Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator.
• Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.

Essential for this role:

• NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
• Two years' experience in long-term care or similar industry
• Experience of planning, implement, evaluate and clearly document care delivery
• Experience of working with older people.