Team Leader

Chef & Brewer - Bra_101; Reading; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33% staff discount

15% family discount on all brands

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

50% discount at Greene King Inns and ȳ

Refer a friend bonus £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Chef & Brewer - Bra_101 is seeking a Team Leader to guide a busy pub shift. You’ll lead by example, keep service standards high, and ensure customers enjoy a memorable experience.

You’ll deputise for management, coordinate the team, keep the bar safe and compliant, and respond quickly to issues. You’ll model excellent service, foster a welcoming atmosphere, and support staff development during busy periods.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues when they arise.
• Coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar and address issues promptly.

Responsibilities

• Lead by example to ensure shift runs like clockwork.
• Maintain high standards of service and customer satisfaction.
• Support team development and provide training as needed.
• Handle safety, allergen controls, and regulatory compliance.

Skills

Attention to detail

Customer service excellence

Adaptability

Positive attitude

English proficiency

Job description

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.