Team Leader

Greene King; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Team Leader to enhance customer experiences and lead a dynamic team. This role involves ensuring high standards of service and maintaining a safe and welcoming environment. With a focus on team spirit and adaptability, you will coordinate busy shifts and resolve issues efficiently. Join a company that values hard work and offers career progression, along with generous discounts and support programs. This is an exciting opportunity to make a significant impact in a beloved community establishment.

Benefits

Competitive salary

Pension contribution

Career progression opportunities

33% discount for employees

50% discount at Greene King Inns

Wage Stream access

Retail discounts up to 30%

Free employee assistance program

Qualifications

• Experience in a leadership role within the hospitality industry.
• Strong communication skills and a positive attitude.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.

Skills

Customer Service

Team Coordination

Adaptability

Attention to Detail

Job description

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Company Description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Join us at Greene King pubs, where we have always been the beacon for communities. Our historic pubs have hosted famous patrons from Dickens to Crick. We blend tradition with innovation, serving pub classics with care and delivering excellent service.

Additional Information

We’re all about rewarding our team’s hard work, which is why…

• You’ll receive a competitive salary, pension contribution, and more:

• Opportunities for career progression across our brands, with training and development at every level.
• Discount of 33% for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• Discount of 50% for you and 25% for loved ones at Greene King Inns and hotels.
• Wage Stream to access your wages before payday.
• Retail discounts up to 30%, exclusive deals with three mobile, and more.

Job Description

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, resolving issues promptly and safely.

What You’ll Bring…

• An eye for detail, ensuring every pint is perfect.
• Ability to give great service and make customers feel welcome.
• Adaptability and quick thinking during busy shifts.
• A positive attitude and team spirit.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Business, Management
• Industries: Food & Beverage, Hospitality, Retail

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