Team Leader

Heart of England Co-operative Society; Nuneaton and Bedworth; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

30 days holiday

Pension 3.3% employer

Life assurance 2x salary

Colleague discounts

Wagestream

GP access & wellbeing

Job summary

Heart of England Co-operative Society is seeking a Team Leader for our Cross Keys store in Bedworth. This hands-on role lets you lead from the front, take ownership of shifts, and drive performance in a busy Food Convenience setting.

As you coach your team, you’ll focus on customer service, stock and availability, and compliance while developing skills to progress toward Store Management. You’ll be supported by structured training and a clear pathway to future leadership.

Qualifications

• Experience in retail or fast-paced customer environment.
• Previous supervisory or leadership experience (or ready to step up).
• Commercial awareness and confidence working towards targets.
• A natural motivator who can get the best out of people.
• Organised, resilient and comfortable taking ownership.

Responsibilities

• Lead, coach and develop your team to deliver strong performance.
• Take ownership of shifts, including opening and closing the store.
• Drive excellent customer service and make us the go-to store in the community.
• Support recruitment, training and onboarding of new colleagues.
• Manage performance, attendance and team engagement.
• Control key commercial areas including waste, stock and labour.
• Maintain high standards across availability, merchandising and compliance.

Skills

Retail experience

Leadership

Customer service

Target driven

Team coaching

Job description

Team Leader – Step Into Store Leadership

We’re looking for aTeam Leaderfor our Food Convenience Stores in Cross Keys, Bedworth(20 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership—leading a team, driving performance, and building the skills to progress into Store Management.

What You’ll Be Doing

As a Team Leader, you’ll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

You’ll:

• Lead, coach and develop your team to deliver strong performance
• Take ownership of shifts, includingopening and closing the store
• Drive excellent customer service and make us thego-to store in the community
• Support recruitment, training and onboarding of new colleagues
• Manage performance, attendance and team engagement
• Control key commercial areas includingwaste, stock and labour
• Maintain high standards across availability, merchandising and compliance

This is a hands‑on leadership role where you’ll be expected tolead from the front and make decisions that impact the store’s success.

About You

• Experience in retail or a fast‑paced customer environment
• Previous supervisory or leadership experience (or ready to step up)
• Commercial awareness and confidence working towards targets
• A natural motivator who can get the best out of people
• Organised, resilient and comfortable taking ownership

Your Career with Us

We don’t just hire Team Leaders—we develop future Store Managers.With structured training, real accountability and ongoing support, you’ll have a clear pathway to progress within the Society.

Pay & Benefits

• £13.35 per hour

Holiday & Financial

• 30 days holiday (incl. bank holidays), rising with service
• Pension with 3.3% employer contribution
• Life assurance (2x salary)

Discounts & Perks

• 10% colleague discount+double discount every pay weekend
• 15% discount at Fabb Furniture
• Access toMy Staff Shopand wide retail discounts
• Wagestream – flexible access to your pay

Health & Wellbeing

• 24/7 GP access, counselling & support services
• Grocery Aid & Co-op Credit Union support
• Wellbeing app & mental health support
• Eye care support

Family & Support

• Enhanced maternity pay
• Enhanced redundancy pay
• Bereavement and terminal illness support

Recognition

• Refer a Friend scheme
• Long Service Awards

Why Join Us?

At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you’ll play a key role in shaping your store, developing your team, and making a real difference locally.