Team Leader

Ann Summers; Milton Keynes; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Staff discount 50%

Induction programme

Incentives and initiatives

Wellness programme

Job summary

Ann Summers in Milton Keynes is seeking a results-driven Team Leader to guide the retail floor, motivate staff and deliver an exceptional service experience.

You’ll coach and develop the team, stay on top of daily targets, and ensure VM and product displays meet brand standards, while contributing to the store’s success and customer satisfaction.

Qualifications

• Leads a retail team to deliver outstanding service.
• Drives performance to meet and exceed store targets.
• Coaches teammates to reach their full potential.
• Keeps operations organised and communicates clearly with the team.
• Ensures product presentation and store standards are maintained.

Responsibilities

• Lead the team to create an amazing service experience for customers.
• Ignite sales energy in-store to exceed targets.
• Provide support, drive, and recognition to the team.
• Stay in the loop on business needs and deadlines.
• Maintain brand standards and product presentation.

Skills

Leadership

Coaching

Motivation

Customer service

Team management

Job description

We're on the hunt for a TEAM LEADER in our MILTON KEYNES store, someone who is results-driven and absolutely service obsessed! Could that be YOU?

You’ll be accountable for leading the success of the retail team and their performance;

INSPIRING

them to be the best they can be

COACHING

them so they have what it takes to thrive and

MOTIVATING

them to exceed targets and smash their goals

How you’ll add real value in your role:

• Lead the team to create an amazing service experience, one that the customer will remember
• Ignite a real sales energy in store to exceed the targets, and be sure to get involved, show them how it's done!
• Be the kind of leader you would want leading you - support, drive and recognise the great team you have
• Stay in the loop; know what's going on in the business, understand what you need to do and be clear on when it needs to be done by - organisation always wins
• Our stores are the window to our brand, be sure to keep the VM on fire and the product looking hot, just as our customers would expect from us!

You might know Ann Summers as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that...

We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.

What's in it for you?

• £27378 PER ANNUM
• A great induction, setting you up for success in your new retail role
• 50% staff discount
• Incentives and initiatives
• Wellness programme` }}