Team Leader

Cubitt House; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

A premium pub in Belgravia is seeking a Team Leader to enhance guest experiences and support a high-performing front-of-house team. This role involves leading service, mentoring staff, and maintaining excellent presentation standards. The opportunity promises competitive pay, tips, and a supportive team culture within a beautifully designed venue.

Benefits

Competitive salary with service charge and tips

Daily team meals

Generous staff discounts

50% off dining at all venues

Access to Perkbox benefits

Career development through Cubitt House Academy

Internal promotions

Team culture in a beautiful venue

Qualifications

• Experience in a senior front-of-house role in hospitality.
• Strong leadership and communication skills.
• Passion for food and guest experiences.

Responsibilities

• Lead service operations ensuring guest satisfaction.
• Support and mentor junior team members.
• Ensure high standards of presentation and troubleshoot issues.

Skills

Leadership

Communication

Teamwork

Customer Service

Job description

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Team Leader – The Thomas Cubitt, Belgravia

Location: 44 Elizabeth Street, Belgravia, LondonSW1W9PA

Employment Type: Full-time | Competitive salary + gratuities + benefits

About Us

The Thomas Cubitt is a landmark Belgravia pub and the flagship site of Cubitt House—a curated collection of beautiful, independent London pubs. Set in a grand Georgian building, we serve modern British food, elegant drinks, and warm, intuitive hospitality.

The Role

As Team Leader, you’ll play a vital role in delivering exceptional service while leading and supporting the front-of-house team. This is a hands-on position ideal for someone passionate about food, people, and creating memorable experiences.

Key Responsibilities:

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  Lead by example during service, ensuring smooth operations and guest satisfaction

  
  


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  Support and mentor junior team members, helping them grow through structured training

  
  


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  Coordinate effectively with kitchen and event teams for seamless service delivery

  
  


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  Maintain high standards of presentation across food, drink, and venue appearance

  
  


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  Build rapport with guests, encouraging repeat visits and positive feedback

  
  


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  Troubleshoot issues with a calm, practical, and proactive approach

  
  

What We’re Looking For

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  Experience in a senior front-of-house role within a quality pub, restaurant, or hospitality setting

  
  


• 
  

  Strong leadership and communication skills

  
  


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  A team player who leads with positivity and integrity

  
  


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  Passionate about great food, drinks, and guest experience

  
  


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  Well-presented, reliable, and calm under pressure

  
  

What We Offer

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  Competitive salary with service charge and tips

  
  


• 
  

  Daily team meals and generous staff discounts

  
  


• 
  

  50% off dining across all Cubitt House venues

  
  


• 
  

  Access to Perkbox benefits (wellness, retail, lifestyle perks)

  
  


• 
  

  Career development and training through the Cubitt House Academy

  
  


• 
  

  Internal promotions and regular supplier trips

  
  


• 
  

  A welcoming team culture in a beautifully designed venue