Team Leader

Change Grow Live; Lewisham; On-site; Confidential; Full time

Benefits offered by this job

Discounts on shopping, cinema, and hol

Supportive team

Training and progression opportunities

Refer a friend scheme

Contributory pension scheme

Job summary

Change Grow Live is seeking a motivated Team Leader to join our Homelessness Team in Lewisham. The role is full-time (37.5 hours/week) on a fixed-term contract for six months, with pro rata salary for part-time arrangements.

You will lead outreach staff, supervise shifts including evenings and weekends, build partnerships with enforcement teams and accommodation providers, and help reduce rough sleeping while delivering safe, effective services and high-quality care.

Qualifications

• Experience in homelessness or housing services with assertive outreach knowledge.
• Knowledge of homelessness, housing, welfare and benefits systems.
• Strong understanding of mental health and substance misuse challenges.
• Organised, able to manage a busy service and adapt to change.
• Commitment to reducing rough sleeping and promoting lasting change.

Responsibilities

• Provide day-to-day leadership, guidance and supervision to the outreach team.
• Support shifts including evenings, nights, weekends and bank holidays.
• Build partnerships with enforcement teams and accommodation providers.
• Ensure services achieve positive outcomes while addressing antisocial behaviour.
• Participate in management, allocate caseloads, monitor performance.

Skills

Leadership

Outreach coordination

Staff supervision

Partnership building

Flexible/shift work

Mental health awareness

Tools

Case management software

Job description

At Change Grow Live, our daily commitment to the core values of being open, compassionate, and bold drives our staff to create a positive impact on the lives of service users. We provide unwavering support and respect in a safe environment, fostering a sense of community.

Are you passionate about making a difference in the lives of those rough sleeping? So are we! We are looking for a motivated and compassionate Team Leader to join our dedicated Homelessness Team in Lewisham.

Where: Lewisham Full Time Hours: 37.5 per week Contract: Fixed term for 6 months Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

As Team Leader, you will:

• Provide day-to-day leadership, guidance, and supervision to the outreach team.
• Support staff on shifts, including evenings, nights, weekends, and bank holidays, to ensure safe and effective practice.
• Build strong relationships with key partners, including enforcement teams and accommodation providers, to deliver joined-up responses to rough sleeping.
• Ensure services achieve positive outcomes for people who sleep rough while addressing issues such as street activity and antisocial behaviour in a proactive way.
• Play an active role within the service's management team, allocating caseloads, monitoring performance, and maintaining high-quality standards.

You'll bring:

• Experience working within homelessness or housing services, with a solid understanding of assertive outreach approaches.
• Knowledge of homelessness, housing, welfare, and benefits systems.
• A strong grasp of mental health, substance misuse, and the challenges faced by people with complex needs.
• The ability to stay organised, manage a busy service, and respond flexibly to changing demands.
• Commitment to reducing rough sleeping and supporting individuals to achieve positive, lasting change.

Benefits:

• Exciting benefits, including discounts on shopping, cinema, holidays, and more.
• Supportive and friendly team.
• Comprehensive training, career development, and progression opportunities.
• A refer a friend scheme, AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
• Contributory pension scheme.

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time) CGL points 31 to 33 (£36,101.10 - £38,114.53) ILW / OLW /Fringe Inner London Weighting (£4,236.47)