Outreach Worker

Change Grow Live; Peterborough; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days holiday (plus bank holidays)

Wellness hour

Pension scheme

Discounts

Friendly team

Training & progression

Job summary

Change Grow Live in Peterborough is seeking an Outreach Worker to engage service users, assess needs and guide them to appropriate interventions in a supportive environment.

You will work with individuals with a history of rough sleeping and substance misuse, delivering screening, recovery planning, and onward referrals while promoting user involvement and partnership with colleagues and external services.

Qualifications

• Strong understanding of substance misuse issues
• Excellent verbal and written communication and IT skills
• Proactive with good time management and prioritising
• Good working knowledge of mental health interventions, services
• Collaborative team player able to work with diverse partners
• Adaptive to change prioritising service user needs
• Commitment to information governance and safeguarding
• Willingness to learn and develop professionally

Responsibilities

• Supporting service users from entry into the service and through their treatment/recovery journey
• Providing screening, assessment, recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting involvement of carers, service users and the community
• Providing advocacy for access to partnership services
• Working with service users to support social reintegration and meaningful, purposeful lives

Skills

Substance misuse experience

Excellent communication

Time management

Mental health knowledge

Interpersonal skills

Partnership working

Information governance

Learning and development

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

You will focus on engaging with people who have a history of rough sleeping and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions.

Where

Peterborough

Hours

37.5 per week

Contract Type

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

23/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

ChelseaFlyn | [e-mail] | 07884573504

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.