Team Leader

Ideal Recruit Ltd; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in logistics is seeking a Team Leader to oversee warehouse operations in Leicester. The successful candidate will oversee activities efficiently, ensuring customer satisfaction and fostering a safety-oriented culture. Responsibilities include managing daily plans, team induction, and continuous improvement initiatives.

Qualifications

• Experience leading a team in warehousing and logistics.
• Excellent people management and communication skills.
• Commitment to a safe working environment.

Responsibilities

• Manage daily work plan and adhere to stock management systems.
• Ensure staff provide high-quality service to customers.
• Monitor staff performance and address shortfalls.

Skills

Communication

Problem Solving

People Management

Health and Safety Knowledge

IT Skills

Tools

Warehouse Management Systems (WMS)

Job description

Social network you want to login/join with:

Job Outline: As a Team Leader, you will be responsible for planning and organizing warehouse activities efficiently and safely. You will motivate and inspire your team by leading by example, ensuring a high level of customer service at all times.

Key Performance Indicators:

• Customer focus: Delivering exceptional service to internal staff and external customers
• Strong communication skills, both written and verbal
• Delivering results: Ensuring daily targets are met
• Teamwork: Working effectively with all staff groups and fostering a culture of respect and professionalism
• Personal drive: Demonstrating passion and commitment to furthering your career at 4PX
• Health and Safety: Ensuring a safe workplace and adherence to good housekeeping practices

Main Duties & Responsibilities:

Warehouse Management:

• Manage the daily work plan and adhere to stock management systems
• Ensure stock management, investigating missing and stolen items promptly
• Organize daily picking requirements and supervise the picking and checking process for accuracy
• Assist in employee training, development, and engagement
• Plan and organize warehouse activities, delegating tasks for maximum efficiency
• Identify areas for improvement and implement changes as needed

People Management:

• Efficiently induct new staff to help them integrate into the team
• Establish and maintain effective communication channels to enhance teamwork and motivation
• Monitor staff performance against objectives and address shortfalls
• Ensure each team member has the skills and competence to meet job requirements
• Identify training needs and motivate staff to achieve their long-term goals
• Conduct regular team briefings

Customer Service:

• Resolve issues related to orders and customer deliveries
• Ensure staff provide a high level of service to internal and external customers

Health and Safety:

• Ensure team compliance with legislation and company policies
• Address issues that may impact health and safety immediately
• Investigate accidents and incidents, generating reports as necessary
• Maintain a tidy warehouse space free from hazards
• Perform any other duties as required, appropriate to the level and skills of the post holder

Qualifications, Skills, Knowledge & Experience Required:

• Experience leading a team in a warehousing and logistics environment
• Excellent people management and communication skills
• Commitment to creating a safe working environment
• Effective problem solver with the ability to implement continuous improvement systems
• Knowledge and operation of Warehouse Management Systems (WMS)
• Good level of IT skills
• Knowledge and experience of Health and Safety, preferably to IOSH standards

Application Process: Interested candidates are invited to submit their resume and a cover letter to [emailprotected]