Team Leader

The Fox; Hulton Lane Ends; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

28 days annual leave

Enhanced DBS

Job summary

Creative Support seeks an experienced Team Leader to develop and coordinate supported living services across Tameside, supporting individuals with learning disabilities to maintain independence and wellbeing. You will oversee daily operations, allocate staff, supervise, train, and conduct assessments, and develop support plans.

Collaboration with multidisciplinary teams and monitoring quality against CQC standards are key responsibilities.

Qualifications

• Minimum 2 years' practitioner experience with staff supervision and management.
• Good written and verbal communication skills are essential.

Responsibilities

• Oversee daily operations of supported living services.
• Allocate staff to meet individual needs and supervise team members.
• Coach, support and develop staff; identify training needs.
• Respond to referrals and conduct initial assessments.
• Develop and review support plans with service users; collaborate with multidisciplinary teams.
• Monitor quality, deliver performance indicators, and safeguard vulnerable individuals.

Skills

Leadership

Management

Communication

Education

Degree or NVQ Level 4/5 in Health or Social Care

Job description

We're seeking an experienced team leader to help develop and coordinate supported living services across Tameside, supporting individuals with learning disabilities to maintain their independence, improve wellbeing and access personal development opportunities. As a Team Leader, you will oversee daily operations, ensure compliance with contract requirements and uphold CQC quality standards. Your responsibilities will include allocating staff to meet individual needs, supervising, coaching, supporting team members, identifying and recording training needs, responding to referrals and conducting initial assessments. You will also develop and review support plans with service users, collaborate with multi-disciplinary teams and community agencies, maintain a safe and welcoming environment, facilitate service user engagement and peer support, monitor quality and provide performance indicators. You will demonstrate excellent ethical duty of care and commitment to safeguarding vulnerable individuals whilst delivering excellent customer care, communicating proactively with stakeholders about risk management and care.

By engaging in meaningful planning and therapeutic activities you will foster trust through empathy and respect whilst working collaboratively with service users, their families and professionals.

We require a minimum of 2 years' practitioner experience, including staff supervision and management.

You should hold or be working towards a relevant health or social care qualification (Degree or NVQ Level 4/5). You must exhibit warmth, compassion and positive regard for service users. Good written and verbal communication skills, flexibility to service needs, leadership and management competencies are essential. Commitment to continuous professional development is required.

Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK - This role is not open to sponsorship within the UK.

At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.

Vacancy Reference Number: 90654 .

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