Team Leader

Creative Support; Greater Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

probationary bonus

pension contributions

28 days Annual Leave

company paid enhanced DBS

Job summary

Creative Support is seeking an experienced Team Leader to coordinate supported living services in Tameside, Greater Manchester. You will oversee daily operations, allocate staff, and ensure high-quality care aligned with CQC standards.

The role requires at least 2 years of practitioner experience with supervision, and a health or social care qualification (Degree or NVQ Level 4/5). We value warmth, communication, flexibility, and commitment to ongoing professional development.

Qualifications

• Minimum 2 years’ practitioner experience, including staff supervision and management.
• Hold or be working towards a degree or NVQ Level 4/5 in health or social care.
• Warmth, compassion and positive regard for service users; strong written and verbal communication skills.
• Flexible to service needs; leadership and management competencies; commitment to CPD.

Responsibilities

• Oversee daily operations across the service.
• Allocate staff to meet individual needs; supervise and coach team members.
• Identify and record training needs; respond to referrals and conduct initial assessments.
• Develop and review support plans with service users; collaborate with multi-disciplinary teams and community agencies.
• Maintain a safe and welcoming environment; facilitate service user engagement and peer support.
• Monitor quality and provide performance indicators; communicate risk management with stakeholders.

Skills

Staff supervision

Leadership

Communication

Flexibility

CPD

Education

Degree or NVQ Level 4/5 in health or social care

Job description

Up to £15.05 per hour

Tameside, Greater Manchester

Full-Time

We’re seeking an experienced team leader to help develop and coordinate supported living services across Tameside, supporting individuals with learning disabilities to maintain their independence, improve wellbeing and access personal development opportunities.

As a Team Leader, you will oversee daily operations, ensure compliance with contract requirements and uphold CQC quality standards. Your responsibilities will include allocating staff to meet individual needs, supervising, coaching, supporting team members, identifying and recording training needs, responding to referrals and conducting initial assessments. You will also develop and review support plans with service users, collaborate with multi-disciplinary teams and community agencies, maintain a safe and welcoming environment, facilitate service user engagement and peer support, monitor quality and provide performance indicators.

You will demonstrate excellent ethical duty of care and commitment to safeguarding vulnerable individuals whilst delivering excellent customer care, communicating proactively with stakeholders about risk management and care. By engaging in meaningful planning and therapeutic activities you will foster trust through empathy and respect whilst working collaboratively with service users, their families and professionals.

We require a minimum of 2 years’ practitioner experience, including staff supervision and management. You should hold or be working towards a relevant health or social care qualification (Degree or NVQ Level 4/5). You must exhibit warmth, compassion and positive regard for service users. Good written and verbal communication skills, flexibility to service needs, leadership and management competencies are essential. Commitment to continuous professional development is required.

Vacancy Reference Number: 90654

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

• probationary bonus
• pension contributions
• 28 days Annual Leave
• company paid enhanced DBS

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications.

We can only accept applications from candidates who are located in and eligible to work within the UK – This role is not open to sponsorship within the UK.