Team Leader

Chesterfield Borough Council; Hasland; On-site; GBP 28,000 - 36,000; Full time

Job summary

Chesterfield Borough Council is seeking a Senior Team Leader to join the Building Cleaning team. You will lead a team of cleaning operatives, manage resources and ensure services meet high standards. The role involves staff appraisals, safety compliance and contributing to service development.

The ideal candidate will have experience in cleaning services, a full driving licence, and NVQ Level 2 (or equivalent); NVQ Level 3 is desirable. The position requires leadership and a proactive approach.

Qualifications

• Proven leadership experience in cleaning or facilities teams
• Experience managing staff, appraisals and team meetings
• Knowledge of health and safety in cleaning operations
• Full driving licence holder
• NVQ Level 2 (or equivalent) is required
• NVQ Level 3 (or working towards) is desirable

Responsibilities

• Lead and inspire a team of cleaning operatives to deliver high-quality, customer-focused services
• Manage staff, including regular appraisals and team meetings
• Oversee resources such as equipment, materials, transport and PPE
• Ensure health and safety standards are met and support accident investigations
• Respond to customer enquiries professionally and promptly
• Encourage continuous improvement in service delivery
• Carry out operational duties when required
• Report hazards and suggest improvements, promoting efficient working methods
• Demonstrate strong leadership and communication to motivate others

Skills

Leadership

Team management

Health & safety

Communication

Motivation

Customer service

Self-motivation

Decision making

Driving licence

Education

NVQ Level 2 (or equivalent)

NVQ Level 3 (or working towards)

Job description

We are looking for a motivated and experienced Senior Team Leader to join our Building Cleaning team. This is a key leadership role where you will manage staff, resources, and service delivery to ensure our buildings are cleaned to the highest standards. You will play a vital part in shaping the service, supporting innovation, and making a positive contribution to the council's reputation and community wellbeing. What You'll Do

• lead and inspire a team of cleaning operatives to deliver high-quality, customer-focused services
• manage staff effectively, holding regular one-to-ones, appraisals, and team meetings
• oversee resources including staff allocation, equipment, materials, transport, and PPE
• ensure health & safety standards are met and support accident investigations
• respond to customer enquiries professionally and promptly
• encourage innovation and continuous improvement in service delivery
• carry out operational duties when required
• report hazards, suggest improvements, and promote efficient working methods.
  self-motivated and able to work independently
• strong leadership and team management skills
• ability to motivate others and communicate effectively
• experience working in cleaning services
• knowledge of health & safety requirements in cleaning activities
• full driving licence
• NVQ Level 2 (or equivalent).

Desirable

• NVQ Level 3 (or working towards)
• experience leading teams, managing staff absence, and carrying out appraisals
• knowledge of commercial opportunities in cleaning services., management qualification (or willingness to obtain through apprenticeship framework)
• NVQ Level 2 essential; NVQ Level 3 desirable., ability to work across different council venues.