Team Leader

Caretech; Hanley; On-site; GBP 24,000 - 30,000; Full time

Job summary

CareTech is seeking a Team Leader for Hanley DCA, a supported living service. You will model outstanding care, support tenants to lead a good quality of life, and assist the Registered/Service Managers in their absence.

You will supervise staff, coordinate shifts and promote independence and wellbeing. Applicants should be caring, patient, reliable, with strong communication skills and IT literacy, and be willing to work unsociable hours.

Qualifications

• Experience in care settings is advantageous.
• Excellent communication and team-working abilities.
• Responsible, patient and flexible approach.

Responsibilities

• Deliver person-centred support in line with individual support plans.
• Supervise day-to-day care delivery and staff rota management.
• Promote independence, dignity and wellbeing of tenants.
• Support activities, appointments and community access.
• Maintain accurate records and work as part of a team.
• Attend training and development sessions and supervise staff.
• Ensure compliance with legislation, care standards and company policies.

Job description

We are looking for a Team Leader to work within our growing Supported living team. The Team Leader will oversee the day to day of the scheme - act as a role model to staff so that they are encouraged to understand the people you we are supporting; and take pride in providing the practical and emotional care that enables the supported individual to lead a good quality of life in line with what they choose and can achieve. You will also be expected to support the Registered Manager and Service Manager in their absence. You will:

• Deliver person-centred support in line with individual support plans
• Assist with daily living skills and personal care where required
• Promote independence, dignity, and wellbeing
• Support activities, appointments, and community access
• Maintain accurate records and work effectively as part of a team
• Work a rota including evenings, weekends, bank holidays, and sleep-ins
• To supervise the day to day delivery of care, to ensure the identified needs of the people we support are met
• To be responsible for the care, welfare and safety of the our tenants
• To oversee the safeguarding of the people we support and make referrals where appropriate
• To oversee the professional development and personal well-being of our staff team
• Coordinate the service and participate in reviews, assessment and reassessment of needs, and develop person centred support plans to ensure they are up to date and in line with individual's needs
• To participate when required in the recruitment of staff within an equal opportunities framework
• Undertake regular supervisions with staff
• Act as a skills coach for staff and chair regular team meetings
• To attend training and development sessions
• To ensure that the requirements of legislation, care standards and the company policies and procedures are followed
• Complete weekly KPI's, oversee the service development plan, and plan and oversee training
• Attend reviews with social care and feedback. We're seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. Willingness to work towards Health & Social qualification
• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Enhanced DBS required (paid for by CareTech). At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

About the Service - Hanley DCA

Hanley DCA is a supported living service which provides care and support for people with learning disabilities and/or autistic spectrum disorder who enjoy a wide range of hobbies from Bowling and Swimming to Dance and Music.

Service User Interests

• Arts and crafts
• Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc.
• Holidays and short breaks
• Walks in the local park and community
• Cooking and baking to develop life skills, Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend's grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support. CareTech Community Services are proud to inform you that they are a Disability Confident Leader.