Team Leader

Greene King; Hagley; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

33% discount for employees

Training and development opportunities

Free employee assistance program

Family-friendly maternity and paternity policies

Discount at Greene King Inns

Referral bonuses

Wagestream for early wage access

Retail discounts

Job summary

A leading hospitality company located in Hagley is seeking a Team Leader to ensure smooth team operations and maintain high customer satisfaction. This role involves leading a team, resolving issues, and ensuring safety and cleanliness in a busy environment. The company offers career development, competitive salary, a variety of discounts, and additional support for employees, making it an excellent opportunity for those who thrive in dynamic settings.

Qualifications

• Great eye for detail, ensuring high-quality service.
• Ability to think on your feet during busy shifts.
• Role model for team members in customer engagement.

Responsibilities

• Lead the team to ensure smooth operations during shifts.
• Deputise for management and handle arising issues.
• Ensure safety and cleanliness at the bar.

Skills

Attention to detail

Team player

Adaptability

Customer service

Job description

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…