Team Leader

Hollybank Trustees Ltd; Greater London; On-site; GBP 26,000 - 857,000; Full time

Job summary

Hollybank Trustees Ltd. seeks a motivated Team Leader for Southcroft Healthcare Lodge in the London area. The role involves leading care teams, coordinating services, and ensuring high-quality support for service users with serious mental illness.

The ideal candidate will hold Level 3 Health and Social Care or equivalent, demonstrate strong IT literacy, and be committed to mental health recovery principles. Training opportunities and collaboration with local authorities are available.

Qualifications

• Level 3 NVQ in Health and Social Care or Diploma (or working towards)
• IT literacy level required (to be tested in interview)
• Ability to undertake service training as directed by senior staff
• Training in Mental Health
• Customer Service qualification or other relevant qualification
• Understanding of Mental Health and Recovery principles

Responsibilities

• Be efficient, dependable and disciplined
• Develop superior working relationships with colleagues
• Maintain strong organisational and prioritisation skills and multitask effectively
• Collaborate with different teams and third-party stakeholders and professionals

Skills

Interpersonal skills

Organisational skills

Prioritisation

Multitasking

Team collaboration

Communication

Education

Level 3 Health and Social Care

Tools

IT literacy

Job description

Location: On site / 1A, Kempshott Road
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Mental Health
Annual Salary range:from € 29,850.00 to € 999,999.99

Southcroft Lodge provides hotel-style accommodation for patients discharged from hospital, support for those in Crisis in the Community, long-term supported-living community placements and B&B step-down from the hospital.

Our aim is to provide a therapeutic, structured environment for Clients to continue their recovery in the community. We empower the individuals we work with to realise their potential.

We are an expanding not-for-profit Social Care organization that provides high-quality accommodation and support for Service Users who experience Serious Mental Illnesses.

Position

Southcroft Healthcare Lodge are currently looking for a motivated, enthusiastic, qualified and experienced professional to join our team as Team Leader.

We have 27 homes and counting, across South-West London, working with Local Authorities and Mental Health Trusts to place vulnerable adults within one of our 4 Pathways:

• Supported Living Services
• Hospital Step-Down
• Community Services

We empower the individuals we work with to realise their potential:

• Be efficient, dependable and disciplined
• Have good interpersonal skills and the ability to develop superior working relationships
• Have great organisational and prioritisation skills, as well as the ability to multitask
• Be adept at collaborating with different teams within the organisation as well as third party stakeholders and professionals

Requirements

1. Level 3 NVQ in Health and Social Care or Level 3 Diploma in Health and Social Care or working towards this qualification (or completion up on acceptance of post)

2. Computer and IT literacy at a level that supports the role to which employed (to be tested in interview)

3. Ability to undertake specific service training as directed by senior staff

4. Training in Mental Health

5. Customer Service qualification or other relevant qualification

6. Demonstrate a working knowledge and understanding of Mental Health and Recovery principles

The successful candidate will:

• Be efficient, dependable and disciplined
• Have good interpersonal skills and the ability to develop superior working relationships
• Have great organisational and prioritisation skills, as well as the ability to multitask
• Be adept at collaborating with different teams within the organisation as well as third party stakeholders and professionals

See attached Job Description for further job and person specifications.

Other information

Closing date for applications: 12 noon, Friday, 9 October 2026

Interviews: TBC