Team Leader

THE SOUTHERN CO-OPERATIVE LIMITED; Exeter; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

20% staff discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

The Southern Co-operative Limited is seeking a Team Leader for our Exeter store. You’ll inspire colleagues, maintain high standards, and help deliver an outstanding customer experience while upholding our values.

This part-time role offers training and support to help you succeed, with shifts across mornings, evenings and weekends. You’ll be joining a cooperative with a strong community focus and a wide range of benefits.

Qualifications

• Previous experience in a similar position is not essential; training provided.
• You'll need to be a good communicator and self-motivated.

Responsibilities

• Support store operations across Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go and Home Delivery.
• Engage with and support the local community.
• Assist day-to-day store management, ensuring safety, legality and smooth running.
• Step up in the Store Manager's absence.
• Lead by example to deliver an excellent customer experience.
• Develop colleagues and help them thrive to grow the store.

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing...

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly
• and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.
  You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.