Team Leader

THE SOUTHERN CO-OPERATIVE LIMITED; Fontwell; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Shopping discounts

Job summary

The Southern Co-operative Limited is seeking a Team Leader to help drive our Fontwell store forward. You will inspire others, champion our values, and deliver an outstanding customer experience.

This role offers full training and support while you learn, with a focus on energy, organisation, and a positive attitude. This part-time position (18 hours over 2 days) includes responsibilities across store operations, community engagement, and leading the team in the Store Manager's absence, with

Qualifications

• Experience in supervisory or team-leading roles preferred but not essential.
• Strong communication and customer service skills.
• Motivated to learn and develop within a retail environment.

Responsibilities

• Support all aspects of store operations including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day management, ensure safety and legality, and cover the Store Manager when absent.
• Lead by example and help the team deliver a consistently excellent customer experience.
• Develop colleagues and contribute to the growth and success of the store.

Skills

Team leadership

Communication

Self-motivation

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you'll be doing...

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.
  You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.