Team Leader

Southern Co-op; Portsmouth; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Southern Co-op is seeking a Team Leader to inspire the team and deliver an outstanding customer experience. The role focuses on energy, organisation, and a positive attitude, with full training and support provided.

The position is part-time, 27 hours per week over 3 days, with shifts including mornings, evenings and weekends. A personal licence to sell alcohol may be required, with full training offered.

Qualifications

• Experience in a similar role is helpful, but not essential.
• Be self-motivated, a great communicator and eager to learn.
• Willingness to complete full training and support provided.

Responsibilities

• Supporting all aspects of store operations, including post office, parcel services, local suppliers, community programme, Too Good To Go and home delivery.
• Engaging with and supporting the local community.
• Assisting with day-to-day store management, ensuring safety, legality and smooth running; covering Store Manager in their absence.
• Leading by example and helping the team deliver an excellent customer experience.
• Contributing to store growth by developing colleagues and helping them thrive.

Skills

Customer service

Communication

Self-motivation

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You’ll have instant access to a huge selection of benefits, including:

• 20% colleague discount
• healthcare plans
• employee assistance programme
• generous shopping discounts
• NEST pension
• cycle-to-work scheme
• colleague referral scheme
• and much more