Team Leader

TN United Kingdom; Ellesmere Port; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity awaits at a vibrant diner where classic Americana meets modern hospitality. As a Supervisor, you'll be at the forefront of creating memorable experiences for guests, ensuring that every visit is filled with nostalgia and great service. This role offers the chance to lead a passionate team in a fast-paced environment, all while enjoying fantastic employee perks and opportunities for career growth. Join a dynamic hospitality group committed to excellence and a positive working atmosphere, where your leadership can truly shine.

Benefits

50% off meals for you and friends

Access to exclusive discounts

Career development opportunities

Flexible working hours

Financial wellbeing support

Healthcare cash plans

Employee Assistance Programme

Qualifications

• Proven leadership skills in a fast-paced restaurant environment.
• Strong customer-first attitude with excellent service delivery.

Responsibilities

• Lead the diner team to ensure smooth operations and customer satisfaction.
• Mentor team members and manage shifts effectively.

Skills

Leadership skills

Customer service

Problem-solving

Organizational skills

Job description

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Lead the Rock 'n' Roll Revolution – Become a Supervisor at Ed's Easy Diner

Cheshire Oaks is one of the largest Designer Outlet Malls in Europe, located in Ellesmere Port, north of Chester. With 106 seats, it is one of the largest Ed's Easy Diners, ready for the considerable number of visitors to the 145-plus shops. And now there's even more reason to come!

Are you ready to take charge in a place where the spirit of classic Americana comes alive? At Ed's Easy Diner, we're all about delivering an unforgettable experience, with great food, great tunes, and an atmosphere that takes you back to the golden age of roadside diners. We’re looking for a dynamic Supervisor to lead our team and keep the good vibes rolling!

Your Role:

As a Supervisor at Ed’s, you’ll be the driving force behind our diner’s success. You’ll lead by example, ensuring that every guest enjoys a moment of nostalgia, complete with a side of rock ‘n’ roll. From managing shifts to mentoring team members, you’ll be at the heart of our operations, making sure everything runs smoothly and our guests leave with a smile.

What We’re Looking For:

• A passion for hospitality and a love for the diner experience
• Proven leadership skills with the ability to motivate and inspire a team
• Experience in a supervisory or management role within a fast-paced restaurant environment
• A customer-first attitude, always striving to exceed expectations
• Strong organisational skills with a knack for problem-solving on the fly
• A positive outlook, a can-do attitude, and a commitment to delivering excellent service

What’s in it for You?

• Amazing Discounts: Enjoy 50% off your bill for you and up to 5 friends at all of our brands!
• Exclusive Perks: Access to fantastic deals through our BRG Spark App, including high-street and restaurant discounts.
• Career Development: Unleash your potential with endless growth opportunities across our diverse range of brands.
• Flexible Working: We offer shifts that fit around your lifestyle.
• Financial Wellbeing: Get access to mortgage advice, wage advances, and our Financial & Wellbeing Centre.
• Health & Support: Benefit from healthcare cash plans, an Employee Assistance Programme (EAP), and more!

If you’re ready to lead a team in a place where every day feels like a blast from the past, apply now and join the Ed’s Easy Diner family! Let’s create something special together.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.