Team Leader

TN United Kingdom; Coatbridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Team Leader, where your leadership will foster an inclusive culture and enhance customer experiences. This role offers a unique opportunity to manage shifts while actively participating in sales promotions. With a commitment to teamwork and excellence, you will lead by example, ensuring your store operates smoothly and efficiently. Enjoy a supportive work environment with career development opportunities and various perks, including discounts and holiday benefits. Embrace the chance to make a meaningful impact in a growing business!

Benefits

15% discount in all stores

28 days holiday

Christmas vouchers

Refer a Friend scheme

Long service awards

Healthcare plan option

Grocery Aid support

Career development opportunities

Supportive work environment

Qualifications

• Experience in retail management is preferred but not essential.
• Strong communication skills are essential for team collaboration.

Responsibilities

• Delivering great availability and promoting sales in store.
• Completing daily actions focusing on customer experience.

Skills

Retail management or supervisory experience

Effective communication

Shift planning and organization

Providing constructive feedback

Leading by example

Job description

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As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.

As a Team Leader, you will work as a Retail Assistant and receive a £2 per hour supplement for managing shifts.

Key responsibilities include:

• Delivering great availability for your customers.
• Actively participating in your store to promote sales.
• Completing all actions set by your line manager.
• Supporting and collaborating with the Talking Shop Rep.
• Fostering an inclusive culture.
• Sharing knowledge for team up-skilling.

Doing the right processes and doing them right:

• Completing actions from daily floor walks focusing on customer experience.
• Providing excellent service both in store and at the doorstep.
• Following cash handling and security policies.
• Implementing all “One Best Way” digital processes.

Leadership:

Your leadership should focus on:

• Being approachable and caring for customers.
• Respecting colleagues.
• Working enthusiastically as a team.
• Taking action to reduce waste.
• Being considerate of the business and colleagues.

Required skills & experience:

• Retail management or supervisory experience is preferred but not essential.
• Effective communication with colleagues.
• Shift planning and organization.
• Providing constructive feedback.
• Leading by example to deliver excellent store performance.

What We Offer:

• 15% discount in all Iceland and The Food Warehouse stores.
• 28 days holiday (including Bank Holidays).
• Christmas vouchers—based on length of service.
• Refer a Friend scheme.
• Christmas saving schemes.
• Long service awards.
• Option to join a healthcare plan.
• Grocery Aid for confidential support.
• Career development opportunities.
• A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!