Registered Manager

Active Care Group; Tandridge; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days + bank holidays

Birthday off

Active Learning Hub training

Active Reward App discounts

Employee Assistance Programme

Nest Pension

Medicash Health Plan

Refer a Friend up to £1500

Job summary

Active Care Group is recruiting a Registered Manager for Woodland Court, a specialist supported living service for adults with learning disabilities, autism, epilepsy, and mental health needs. You will lead governance, regulatory compliance and 24-hour support delivery across 27 single occupancy flats and two shared flats.

The role requires a Level 5 Diploma in Leadership and Management for Adult Care and proven management experience within adult health and social care.

Qualifications

• Lead and oversee service delivery to ensure safe, person-centred care.
• Ensure governance and regulatory compliance across the service.
• Develop and manage budgets, staffing and occupancy to meet objectives.
• Engage families, professionals and regulators to support outcomes.

Responsibilities

• Lead day-to-day operational performance and quality.
• Act as CQC Registered Manager and ensure compliance with legislation and standards.
• Provide visible leadership and effective delegation to deputies and leaders.
• Drive a high-performing, supportive culture centred on each resident.
• Oversee governance activities: audits, incidents, safeguarding, training and action plans.
• Maintain safe staffing and robust risk management for complex needs.

Skills

Leadership

Regulatory compliance

People management

Budget management

Communication

Education

Level 5 Diploma in Leadership and Management for Adult Care

Job description

Come and join one of the UK's largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Registered Manager at our service Woodland Court. At Woodland Court, we provide specialist supported living services for adults with learning disabilities, autism, epilepsy, mental health needs and complex needs. Our purpose-built service consists of 27 single occupancy flats and 2 shared self-contained flats, supporting individuals to live as independently as possible while receiving bespoke, person-centred support. Our experienced team delivers 24-hour support tailored to each individual's needs, goals and aspirations. Using Positive Behaviour Support (PBS) principles and a collaborative approach with families, professionals and key stakeholders, we empower people to lead fulfilling lives, develop independence and achieve positive outcomes within a safe and supportive environment.

The Registered Manager will have full responsibility for the leadership, governance, regulatory compliance, operational performance and culture of Woodland Court. As the CQC Registered Manager, you will provide visible leadership across the service, ensuring people receive safe, effective, compassionate and person-centred support while driving quality outcomes, maximising sustainable occupancy, workforce engagement and financial performance.

What you'll be working: Full time, 42 hours per week Salary: £50,000 FTE, per annum pro rata Participation in the management on-call rota

What you'll be doing:

• Leading the day-to-day operational performance, quality and regulatory compliance of the service.
• Acting as the CQC Registered Manager and ensuring ongoing compliance with all relevant legislation, regulations and standards.
• Providing visible leadership to colleagues, promoting accountability through effective delegation to deputies, team leaders and senior staff.
• Driving a positive, high-performing culture that delivers outstanding person-centred care and support.
• Leading governance activity across the service, including audits, incidents, complaints, safeguarding, training compliance and service improvement plans.
• Identifying trends, themes and areas for improvement, implementing sustainable actions and evidencing positive outcomes.
• Ensuring robust assessment, care planning and risk management processes are in place for individuals with complex health and social care needs.
• Promoting best practice in safeguarding, Mental Capacity Act (MCA), consent, best-interest decision making and deprivation of liberty processes.
• Maintaining safe staffing levels through effective workforce planning, recruitment, retention and colleague development.
• Managing agency, overtime and staffing budgets to ensure effective resource deployment while maintaining safe, high-quality services.
• Maximising sustainable occupancy in line with assessed need, safe admissions, agreed capacity and financial objectives.
• Building and maintaining strong relationships with individuals we support, families, commissioners, local authorities and healthcare professionals.
• Overseeing referrals, assessments, admissions and transitions into the service.
• Managing service budgets and financial performance to achieve operational and commercial objectives.
• Driving continuous quality improvement through resident feedback, audits, action plans, learning reviews and governance processes.
• Ensuring the service remains inspection-ready and demonstrates continuous compliance with CQC standards.

What you'll have:

• A relevant Level 5 Diploma in Leadership and Management for Adult Care (or a commitment to work towards this qualification in line with company expectations).
• Significant management experience within adult health and social care services.
• The skills, competence, experience and suitability required to register with the CQC as a Registered Manager for the regulated activities delivered by the service.
• Strong knowledge of CQC regulations, safeguarding legislation, governance frameworks and quality assurance processes.
• Sound understanding of the Mental Capacity Act (MCA), consent, capacity assessments, best-interest decision making, restrictive practice and Deprivation of Liberty Safeguards (DoLS).
• Experience supporting adults with complex health, social care, learning disability, autism or mental health needs.
• Experience of leading safeguarding investigations, incident management, quality improvement initiatives and regulatory compliance activities within a regulated care environment.
• Strong people management experience, including recruitment, performance management, colleague development and succession planning.
• Experience managing budgets, agency usage, staffing establishments and operational performance.
• Excellent communication and relationship-building skills, with the ability to engage effectively with individuals we support, families, commissioners, regulators and multidisciplinary professionals.
• The ability to make effective decisions and provide leadership in complex or challenging situations.
• A passion for delivering outstandingperson-centred care and achieving positive outcomes for the people we support.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know ... and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/