Team Leader

National Care Group Limited; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care organization in Cardiff is seeking a dedicated Team Leader to promote person-centered support for individuals with mental health needs. In this role, you'll manage staff, ensure compliance, and foster a supportive environment for residents. The position offers opportunities for career development and paid training, while emphasizing teamwork and resilience.

Benefits

Paid training

Career development opportunities

Refer a Friend scheme

Access to Wagestream app

Support for well-being

Qualifications

• Experience leading, supervising and motivating a team.
• Must have QCF Level 3 or be willing to work towards QCF Level 4.

Responsibilities

• Support manager in staff development and training delivery.
• Lead staff in promoting individual well-being and safety.
• Monitor delivery of activities addressing agreed goals.

Skills

Leadership

Communication

Teamwork

Resilience

Education

QCF Level 3

QCF Level 4

Job description

The following content displays a map of the jobs location - Cardiff

We are currently recruiting for Team Leader – to join our team at Integra Riversdale

Riversdale is a residential care home for 10 individuals with a mental health diagnosis, we have two houses Riversdale House and the Coach House, which are separated by gardens.

The Coach House provides support for those who are almost ready for move on into their own properties, this comprises of 4 bedrooms, 3 communal bathroom/shower rooms, a large communal lounge, dining room and kitchen.

Riversdale House has 5 ensuite bedrooms and 1 self-contained flat; it isacare home that provides rehabilitation support for male adults wanting to live independently within the community.

The role is 37.5 hours a week and shifts will be across a 7 day rota that will includes days, waking nights and weekends.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

The role of a National Care Group Team Leader

As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual’s potential and independence. You will be a front-line manager, whilst also ensuring all necessary back office duties are completed within compliance.

A Team Leader is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

• Supporting the manager in staff development and delivery of training.
• Leading the staff in promoting each individual’s well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed goals.
• Participate in on call rota (additional payment received)
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively with the home manager to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote well-being, safety and quality of life

What qualities do you need to be a great support worker?

• Have a QCF Level 4 or willing to work towards this, must have a minimum of a QCF Level 3 .
• Experience of leading, supervising and motivating a team
• A caring attitude, with a passion for supporting others and a motivation to see them achieve goals.
• A team player, able to work effectively with other colleagues.
• Resilience to keep going at difficult times and the confidence to ask for support if needed.
• Excellent listening and communication skills.

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Wagestream, enabling greater control over your finances.

Don’t meet every single requirement?We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!