Team Leader

Card Factory; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

Card Factory is seeking a passionate and customer-centric Team Leader for their Bristol location. The ideal candidate will support operational excellence and achieve commercial growth while leading the store team. Several benefits are offered along with genuine career prospects.

Benefits

25% colleague discount in-store and online

Financial Wellbeing Support

Seasonal incentive schemes

Retail Apprenticeships opportunities

Learning and development resources access

Discounts across hundreds of UK retailers

Employee Assistance Programme

Qualifications

• Strong leadership skills.
• Passion for customer experience.
• Engaging and enthusiastic team player.

Responsibilities

• Support Store Manager in achieving commercial goals.
• Lead store team in absence of Store Manager.
• Ensure high standards and exceptional service.

Skills

Leadership

Customer-centric service

Team player

Commercial awareness

Job description

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and fostering a team culture centered on the customer. You will lead the store team in the absence of the Store Manager and ensure high standards and exceptional service every day.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a passion for delivering excellent service.
• Demonstrates strong leadership skills.
• Positive and forward-thinking approach.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true Omni-channel retailer, investing significantly in our colleagues and creating numerous opportunities in a fast-paced environment.

We offer a wide range of benefits to support your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Financial Wellbeing Support, including financial education tools and salary advances
• Seasonal incentive schemes
• Opportunities to apply for Retail Apprenticeships
• Access to learning and development resources
• Discounts across hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support

This role offers genuine prospects for the right candidate. If you are interested, click apply now.

We reserve the right to close the vacancy early once sufficient applications are received. We recommend applying promptly to avoid missing out, as applications are reviewed regularly.