Team Leader

Agile Retail; Birmingham; On-site; GBP 40,777,000 - 45,185,000; Full time

Benefits offered by this job

Bonus

Store discount

L&D programmes

Part of something huge

Job summary

GARAGE is opening a new store at Bullring, Birmingham. As Team Leader you will report to the Store Manager and lead a high-performing team to deliver a brilliant shopping experience while driving sales.

You will coach on the shop floor, role model the brand, and build lasting relationships with customers. A passion for fashion, strong leadership, and experience in a fast-paced retail environment are essential.

Qualifications

• Minimum 1 year people management experience, preferably in fashion retail.
• Minimum 2 years retail experience, preferably in fashion with HS brands.
• Experience managing large teams in a fast-paced, high turnover store.
• Passion for fashion and strong customer service orientation.
• Strong VM sense, brand standards, and training ability.
• Social media savvy to extend the brand image.

Responsibilities

• Motivate and coach the team to exceed sales and service targets.
• Lead by example and promote a positive shopping experience.
• Act as customer champion and brand ambassador on daily basis.
• Develop staff through on-the-spot coaching and feedback.

Skills

People management

Retail experience

Team leadership

High turnover store

Fashion passion

Brand standards

VM / Visual merchandising

Social media savvy

Leadership

Job description

Position: Team Leader – NEW STORE OPENING JAN

Location: Bullring Shopping Centre, Birmingham

Salary: £14.30 per hour PLUS BONUS

Contract: Full Time – Permanent

Benefits: Bonus, Store Discount, L&D Programmes, Part Of Something Huge

We’re not just a fashion brand - we’re a movement. And now, we’re bringing that bold energy across the pond - Hello, UK!

At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel fearless. With stores across North America and a community that’s always growing, we’re looking for team players who want to make their mark. If you’re ready to bring the energy, connect with our community, and live unapologetically - you belong here!

Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognised for their entrepreneurial spirit.

The Role:

Reporting to the Store Manager, your main focus as Team Leader is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to drive operational efficiency. You will make a serious impact through your sales expertise and personalised service, which will help you build and maintain meaningful and long-term relationships with each customer. You are an integral part of the success of your store!

• Motivate and inspire your team leading them to success
• Role model mentality leading by example
• Our customer champion and brand ambassador
• On the spot coaching driving daily progress

About You:

• Min 1 year people management experience preferably from a HS fashion background
• Min 2 years retail experience preferably from a HS fashion background
• Previous experience managing large teams
• Worked in a high turnover store before
• Passion for fashion and is extremely customer-orientated
• Flair for VM, brand standards and training
• Social Media savvy and can further leverage the brands image though it
• Natural leader and authentic individual

Our Promise

no day will be like the last - we aim to be better today than we were yesterday. Come and shape the future of the GARAGE UK expansion.