Senior Team Administrator

Berkshire Healthcare NHS Foundation Trust; Slough; On-site; GBP 30,000 - 42,000; Full time

Job summary

Berkshire Healthcare NHS Foundation Trust in Slough is seeking a capable Personal Assistant or Senior Administrative professional to lead and support our administration team. You will manage data for performance reporting, coordinate meetings, and handle confidential information with tact and discretion.

The role requires strong IT skills (Outlook, Word, Excel, PowerPoint), excellent communication, and the ability to prioritise a demanding workload.

Qualifications

• Level 4 Business or Administrative qualification or equivalent.
• Proven experience in PA or Senior Administrative role.
• Confidential handling of sensitive information.
• Experience of data management for performance and reporting.

Skills

Administrative leadership

Information technology skills

Customer service

Collaboration

Minute taking

Data reporting

Interpersonal skills

Autonomy

Flexible hours

Travel to Berkshire sites

Education

Level 4 Administrative qualification (NVQ)

CPD / ongoing professional development

Tools

RIO system

Docman

Envoy Post

DAC

TPRO

P2P

Medical Device Inventory

Job description

Detailed job description and main responsibilities

The "must haves" for this role:

1. Ability to lead/support administration team
2. Strong Information Technology skills
3. Strong customer service skills
4. Ability to work collaboratively with colleagues and teams

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

Person specification

Education, qualifications or training

Essential criteria

• Level 4 Business or Administrative qualification e.g. NVQ or able to demonstrate an equivalent level of knowledge, skills and experience.

Continuous Professional Development

Essential criteria

• Evidence of ongoing personal development.
• Knowledge and experience of the NHS and local health and social service functions.

Desirable criteria

• Experience of using RIO system, P2P, Medical Device Inventory, DAC, TPRO, Docman, and Envoy Post.

Previous Experience

Essential criteria

• Significant and demonstrable experience in either a PA or Senior Administrative role during which the post holder will have developed relevant knowledge and skills
• Confidentiality and tact necessary for dealing with the complex and sensitive information
• Experience of managing data for performance and reporting purposes
• Understanding of personal accountability

Desirable criteria

• Experience of organising and managing meetings/events and multiple diaries
• Experience of line management and supervision of staff including performance and absence management
• Experience in healthcare settings

Knowledge, skills and abilities

Essential criteria

• Intermediate to advanced keyboard skills ensuring a high level of concentration, accuracy and speed
• Sound knowledge and proficiency in the use of Microsoft Office - Outlook, Word, Excel, PowerPoint
• Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines
• Ability to clearly present information both verbally and in writing
• Able to use initiative and demonstrate ability to work without direct supervision
• Proven ability to take and produce accurate minutes of meetings
• Able to communicate with a wide range of stakeholders - patients, public, clinical and managerial
• Ability to gather data, compile information and prepare reports
• Ability to organise resources and establish priorities
• Ability to develop, plan, and implement short and long range goals
• Ability to develop and maintain record keeping systems and procedures

Additional Requirements

Essential criteria

• Strong Interpersonal skills.
• Adaptability/ flexibility to work in a changing environment with high level of resilience.
• Able to work with a high degree of autonomy to deliver service outcomes in a timely manner.
• Effective communicator, with the ability to work using own initiative.
• Able to travel to sites across Berkshire
• Occasional flexibility in hours worked.

Our Trust's vision is 'To be a great place to get care, a great place to give care.'

This vision guides everything we do - for our patients, their carers, their families, our staff, and our partners. To achieve it, we are committed to a strong set of values that underpin the way we work:

• Caring for and about you is our top priority - we put people at the centre of everything we do.
• Committed to providing good quality, safe services - we strive for excellence in care and in our ways of working.
• Working together with you to develop innovative solutions - we collaborate with patients, carers, colleagues, and communities to deliver care that makes a difference.

These values are brought to life through our four Trust Behaviours, which are essential to how we work and the culture we create:

• Compassionate - Motivated to positively impact the wellbeing of self and others.
• Curious - Listening, learning and exploring new ideas and ways of working to continually improve what we do.
• Inclusive - Valuing diversity and championing equity by ensuring everyone feels recognised.
  able to contribute and committed to actively addressing unfairness.
• Perseverance - Demonstrates resilience and flexibility even during periods of uncertainty, to achieve goals that contribute to high-quality care and services.

At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs.