Team Leader

Greene King; Alsager; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pub and carvery chain in Alsager is seeking an experienced Team Leader to ensure smooth operations and elevate customer experiences. This role demands a strong focus on detail, teamwork, and leadership, helping to create memorable visits for patrons. Ideal candidates will have a background in customer service and the ability to manage busy shifts effectively. Competitive salary and numerous perks are available for successful applicants.

Benefits

Competitive salary

Pension contribution

Discounts on food and drink

Employee assistance program

Training and development opportunities

Referral bonuses

Retail discounts

Qualifications

• Must have a great eye for detail and ensure excellent service.
• Ability to think on your feet during busy times.
• A positive and adaptable attitude.

Responsibilities

• Lead and support the team during shifts to ensure smooth operations.
• Resolve issues in the absence of management.
• Ensure a clean and safe bar environment.

Skills

Customer service skills

Attention to detail

Leadership

Teamwork

Problem-solving

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Pub & Carvery, where whatever the weather or occasion, we’ve got something for everyone with our mix of carvery and classic pub food washed down with a tasty tipple. Our carveries include a choice of three 14-hour slow-cook meats and a selection of potatoes and seasonal vegetables where our customers can pile their plates as high as they like.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.