Team Lead, Youth Employment & Mentor Coordination

Sovereign & Bale; Kingston upon Thames; On-site; GBP 38,000 - 46,000; Full time

Job summary

Sovereign & Bale is seeking a Team Leader for its South West London operations, covering Croydon, Kingston upon Thames, Merton, Richmond upon Thames, Sutton and Wandsworth. You will lead a team of Mentors and Activity Co-ordinators to help 18–24s overcome barriers and move into sustainable employment.

The role is hands-on, focusing on day-to-day performance, quality of delivery and participant progression, with accountability for safeguarding, data protection and compliance.

Qualifications

• Experience leading teams in employability, youth employment or target-driven environments.
• Experience managing performance against targets and driving improvements.
• Ability to coach, observe, and conduct performance reviews.

Responsibilities

• Lead Mentors and Activity Co-ordinators to deliver high-quality employment support.
• Monitor team performance against targets and sustainment outcomes.
• Review caseloads to ensure progression towards employment.

Skills

Team leadership

Performance management

Coaching & feedback

Stakeholder engagement

Caseload management

Communication

Planning & organising

IT proficiency

Tools

Microsoft Office

Case management systems

Digital communication tools

Job description

Sovereign & Bale is seeking a Team Leader for its South West London operations, covering Croydon, Kingston upon Thames, Merton, Richmond upon Thames, Sutton and Wandsworth. You will lead a team of Mentors and Activity Co-ordinators to help 18–24s overcome barriers and move into sustainable employment.

The role is hands-on, focusing on day-to-day performance, quality of delivery and participant progression, with accountability for safeguarding, data protection and compliance.