Team Lead, Language Services - Life Sciences & Localization

ICON Clinical Research; Reading; Remote; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Life assurance

Annual leave

Job summary

ICON plc is seeking a Team Lead, PCS, Language Services to oversee a team of project and operations staff across the Language Services department. You will champion training, risk management and resource planning while leveraging localization workflows and language technology in a regulated Life Sciences context.

You will coach staff, support client relationships, and drive operational excellence in a fast-paced, client-focused environment across multiple countries and sites.

Qualifications

• 6+ years in translation, localization, or language services project management, including mentoring or coordination.
• Strong expertise in Life Sciences translation and regulated environments.
• Understanding of localization workflows, quality management, and industry standards (GxP, ISO).
• Experience with quality investigations, root cause analysis, and CAPA in localization.
• Ability to support strategic client relationships and contribute to sales through solution-focused thinking.
• Coaching staff in localization and clinical content with strong stakeholder management.

Responsibilities

• Oversee a team of project/operations staff within Language Services, ensuring training, risk management, and resource allocation.
• Lead development of project management practices and operational systems to improve efficiency and quality.
• Represent the department in client reviews and strategic discussions, supporting client retention.
• Mentor staff, create best-practice materials, and ensure SOP/compliance adherence across projects.
• Drive continuous improvement through client feedback and CAPA-driven improvements.

Skills

Team mentoring

Localization

Project management

Language services

Tools

CAT tools

TMS platforms

XML

Job description

ICON plc is seeking a Team Lead, PCS, Language Services to oversee a team of project and operations staff across the Language Services department. You will champion training, risk management and resource planning while leveraging localization workflows and language technology in a regulated Life Sciences context.

You will coach staff, support client relationships, and drive operational excellence in a fast-paced, client-focused environment across multiple countries and sites.