Team Lead, Charity Retail & Donation Centre (Flexible Hours)

The Phyllis Tuckwell Hospice; Guildford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Pension Plan (Group Personal)

Employee Assistance Programme

Blue Light Discount Card

Skill Development and Training

Internal Mobility and Career Progress

Upskilling

Coaching

Diverse Training Courses

Flexible hours

Supportive colleagues

Pride in work

Job summary

The Phyllis Tuckwell Hospice in Guildford is seeking a Donation Centre and Shop Team Lead for our new large format warehouse, donation centre and shop. The role requires 40 hours per week, including alternate Saturdays, at Pew Corner in Guildford.

You will lead a team of staff and volunteers, oversee stock and logistics, and help deliver outstanding service in a charity retail environment.

Qualifications

• Retail management experience, ideally in the charity sector.
• Experience in warehouse or logistics operations, preferably within a retail or charity environment.
• Demonstrate experience in managing teams, including staff and volunteers.
• Strong understanding of stock management and distribution processes.
• Knowledge of health and safety regulations and manual handling procedures.
• Capable of working under pressure and managing multiple priorities.
• Ideally, knowledge of Gift Aid processes and compliance.

Skills

Retail management

Warehouse operations

Team leadership

Stock management

Health and safety

Pressure management

Commercial awareness

Gift Aid knowledge

Job description

The Phyllis Tuckwell Hospice in Guildford is seeking a Donation Centre and Shop Team Lead for our new large format warehouse, donation centre and shop. The role requires 40 hours per week, including alternate Saturdays, at Pew Corner in Guildford.

You will lead a team of staff and volunteers, oversee stock and logistics, and help deliver outstanding service in a charity retail environment.