Team Growth Coach & Leader - Elevate Service

Kura (CS) Limited; Glasgow; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Kura (CS) Limited in Glasgow is seeking an extremely self-motivated and enthusiastic team manager who loves developing people and delivering outstanding customer engagement. The role centers on coaching and developing staff while maintaining a strong emphasis on customer satisfaction.

The successful candidate will spend the majority of their time supporting and getting to know their people, driving performance, and ensuring a superior service experience for customers.

Qualifications

• Self-motivated and enthusiastic team manager with a passion for developing people.
• Strong focus on genuine customer engagement and service quality.
• Ability to coach, motivate and drive performance across a team.

Responsibilities

• Coach and develop team members to reach high performance.
• Deliver superior customer service and engagement at all touchpoints.
• Allocate time to support and get to know the team, fostering growth.

Skills

People management

Coaching

Customer engagement

Job description

Kura (CS) Limited in Glasgow is seeking an extremely self-motivated and enthusiastic team manager who loves developing people and delivering outstanding customer engagement. The role centers on coaching and developing staff while maintaining a strong emphasis on customer satisfaction.

The successful candidate will spend the majority of their time supporting and getting to know their people, driving performance, and ensuring a superior service experience for customers.