Kura Coach (Team Leader)

Kura (CS) Limited; Glasgow; On-site; GBP 42,000 - 54,000; Full time

Job summary

Kura (CS) Limited in Glasgow is seeking an extremely self-motivated and enthusiastic team manager who loves developing people and delivering outstanding customer engagement. The role centers on coaching and developing staff while maintaining a strong emphasis on customer satisfaction.

The successful candidate will spend the majority of their time supporting and getting to know their people, driving performance, and ensuring a superior service experience for customers.

Qualifications

• Self-motivated and enthusiastic team manager with a passion for developing people.
• Strong focus on genuine customer engagement and service quality.
• Ability to coach, motivate and drive performance across a team.

Responsibilities

• Coach and develop team members to reach high performance.
• Deliver superior customer service and engagement at all touchpoints.
• Allocate time to support and get to know the team, fostering growth.

Skills

People management

Coaching

Customer engagement

Job description

We have an exciting opportunity for extremely self-motivated, enthusiastic and driven team managers who has a passion for developing people and a real focus on genuine customer engagement.

At Kura, we’re creating a culture where our People Managers spend the majority of their time coaching & developing their team. This role is unique in that you will be flexible in spending a majority of your time supporting and getting to know your people, delivering high performance and a superior level of customer service.