Facilities Officer

Southern Housing; Hastings; On-site; GBP 24,000 - 32,000; Full time

Job summary

Southern Housing is seeking a permanent Facilities Officer for our Office & Retail team in Hastings. Reporting to the Facilities Manager, you will ensure offices are well-managed, safe and comfortable, delivering excellent facilities services with strong customer focus.

The role requires some manual handling, a valid driving license, and access to a car for site visits across multiple offices. Training will be provided to support growth in facilities management.

Qualifications

• Experience in facilities within an office environment.
• Strong admin skills and attention to detail.
• Valid Driving Licence and ability to travel across multiple sites.

Responsibilities

• Arrange and coordinate service requests including health and life safety systems.
• Manage access across a dispersed office portfolio.
• Ensure fire evacuation and first aider processes are carried out correctly.
• Order stationery and monitor stocks; organise timely replenishment of office perishables.
• Organise and maintain records of meetings with suppliers and contractors.
• Arrange proactive and reactive maintenance with third party suppliers and raise purchase orders.
• Update compliance logs and save admin in line with procedures.

Skills

IT literacy

Health & Safety awareness

Customer service

Tools

Microsoft Office

Job description

About The Role

We have an exciting opportunity for a permanent Facilities Officer to join our Office & Retail team here at Southern Housing!

Reporting to the Facilities Manager, you will ensure Southern Housing offices are professionally managed and run effectively and efficiently, providing a safe and comfortable working environment for colleagues. You will also support the delivery of an excellent facilities management service to meet business needs and provide outstanding customer service to our colleagues and external customers.

This role is varied and so we’re looking for a proactive and customer-focused candidate who wants to thrive in a new working environment and wants to grow their knowledge and skills in facilities management. Please note, this role will require some manual handling, however full training will be provided to you.

Some of the day-to-day responsibilities include:

• Arrange and coordinate a variety of service requests, including health and life safety systems and installations to ensure our offices always remain compliant with legislation and best practice.
• Manage access across a dispersed office portfolio.
• Ensure the fire evacuation and first aider processes are carried out correctly.
• Responsible for ordering stationery, monitoring stocks and organising timely replenishment of office perishables and supplies.
• Organise and maintain records of meetings with suppliers, contractors, and other colleagues in relation to delivering services to office locations.
• Arrange proactive and reactive maintenance with third party suppliers and the raising of the corresponding purchase orders.
• Ensuring all compliance admin is saved appropriately and updating the compliance logs in accordance with our internal administrative procedures.

This role is based in our Hastings - Burgess Road office. The post holder needs a valid DL and access to a car for business use for any site visits when required.

What you’ll need:

• A basic understanding of facilities within an office-based setting
• IT literacy skills, including learning of new IT systems
• Ability to react to facilities defects in a timely manner
• Good administrative skills
• A strong focus on Health and Safety and compliance
• Valid Driving License, access to a car for business use and ability to travel across multiple sites

Closing date:13thOctober2026, Tuesdayat 23:59

Shortlisting: from 14thOctober2026

Interviews:in-person interviews will be held on 20th of October2026

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.