Enable job alerts via email!

Team and Office Assistant

Royal Society of Tropical Medicine and Hygiene

London

On-site

GBP 22,000 - 24,000

Full time

6 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

The Royal Society of Tropical Medicine and Hygiene is seeking a dynamic Team and Office Assistant for a full-time administrative role. The successful candidate will support various RSTMH activities and enhance communications while maintaining a professional demeanor. This position, based in London, offers the opportunity to contribute to meaningful global health initiatives.

Qualifications

Proven ability to manage diverse priorities to meet deadlines.
Experience providing administrative support preferred in charity sector.
Exceptional written and spoken English skills.

Responsibilities

Develop and maintain effective working relationships across RSTMH.
Support with office management and communication tasks.
Assist with the planning and administration of RSTMH events.

Skills

Time management

Communication

Organizational skills

Analytical skills

Customer service

Education

Experience in an office environment

Tools

Word

PowerPoint

Outlook

Excel

CiviCRM

Get AI-powered advice on this job and more exclusive features.

Job title: Team and Office Assistant

Reports to: Senior Manager

Salary: £22,000 to £24,000 depending on experience

Location: High Holborn, London (Office based)

Length: Fixed term 12-month contract

Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

The Role

To develop and maintain effective working relationships across RSTMH
To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
To support with the management of the RSTMH office and office processes
To undertake electronic and paper filing, and maintain filing systems appropriately
To support with team planning, scheduling and social events and activities
To assist with the management and promotion of the RSTMH meeting room
To support with financial administration
To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
To support the Communications Manager in scheduling and sourcing content for social media
To support on the website by uploading and editing content through the CMS
To help create and send the fortnightly member newsletter and the monthly non-member newsletter
To support the Communications Manager in creating content to be shared across RSTMH communications channels
To assist with communications planning
To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
To support with strategies to increase members of RSTMH
To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
To support with membership management, ensuring data is up to date using CiviCRM
To provide support to the managing editor for Journal-related tasks
To ensure that all assigned tasks are completed to a high standard
To participate in team meetings, planning and initiatives
To assist in any administrative tasks to support the team and wider RSTMH community
To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills

Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
Capacity to set up and maintain administrative processes and office systems
Excellent written and verbal communication skills and a strong understanding of delivering great customer service
Experience of being responsible for initiating, planning, and developing own areas of work
High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
Exceptional use of written and spoken English
Experience providing administration support, preferably in an office environment
Good analytical skills with the ability to identify key points from complex material or information

Personal Skills

Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
Ability to be calm under pressure and help build a collaborative team culture
Flexibility and willingness to work under own initiative
Discretion when dealing with confidential information
Willingness to undertake other responsibilities and an eagerness to learn
A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills

Filing experience
Experience of working with databases
Professional, polite and confident telephone manner
Experience of working in events

Please submit your application form by 30th June by 5pm BST.

We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us.

No agencies please.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Non-profit Organizations

Referrals increase your chances of interviewing at Royal Society of Tropical Medicine and Hygiene by 2x

Receptionist - Mews House Mayfair, Central London

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago