Team Administrator- SW CMHT

Tewv; Selby; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

NHS pension

27 days annual leave pro rata + bank/p

On-site parking

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a motivated Team Administrator for the SW CMHT in Selby. The role is part-time (22.5 hours/week) at Worsley Court, with a starting salary of £25,760 pro rata per annum.

Duties include processing referrals, arranging appointments, and providing reception support across the York and Selby area. The successful candidate will join an established admin team, support clinicians, and cover reception during leave.

Qualifications

• Experience of working in an administrative environment with diary management, filing, meeting coordination and data input.
• Customer service experience including dealing with patients or families (face-to-face where appropriate).
• Experience of organising, prioritising and completing demanding workloads in a busy environment.
• Experience of supporting/supervising staff or coordinating teams where applicable.
• Knowledge of NHS systems and confidentiality requirements.

Responsibilities

• Process referrals and arrange patient appointments.
• Manage clinical diaries and prepare clinical correspondence.
• Request medical reports and liaise with patients, families and healthcare professionals.
• Provide reception cover during colleagues' annual leave or sickness absence.
• Support administration team to ensure smooth running of services in Selby and York.

Skills

Administrative experience

Diary management

Microsoft Office

Customer Service

Communication skills

Education

Level 3 in Business Administration

RSA Level 2 or equivalent

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Team Administrator- SW CMHT

The closing date is 29 November 2026

Due to retirement, we have a rare opportunity for an enthusiastic and organised administrator to join our friendly Community Mental Health Services for Older People team, based at Worsley Court in Selby.

This is a part time, site-based position working 22.5 hours per week, with a starting salary of £25,760 pro rata, per annum.

The successful candidate will be required to work Monday's and Fridays, with flexibility around the third working day. From April 2027, the post may increase to four working days per week, subject to service requirement.

Worsley Court is a community mental health unit supporting older people across York and Selby. The site offers free on-site parking and is conveniently located within walking distance of local amenities.

You will join an established administration team, providing essential support to out community mental health services across Selby and York. The role also includes providing reception cover during colleagues' annual leave and sickness absence.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Our administrators play an important role in supporting the delivery of high-quality care to patients and their families. Working closely with our clinical team, you will help ensure the smooth running of the service, providing efficient, accurate and professional administrative support.

Your responsibilities will include processing referrals, arranging patient appointments, managing clinical diaries, preparing clinical correspondence, requesting medical reports and liaising with patients, families, healthcare professionals and external organisations.

We are looking for someone who enjoys being part of a team, takes pride in their work and brings a positive, flexible approach to their role. You will need excellent organisational and communication skills, attention to detail and the ability to manage competing priorities in a busy healthcare environment.

Previous administrative experience is essential, and while experience within the NHS or another healthcare setting would be an advantage, it is not required. We welcome applications from individuals who are keen to learn, develop their skills and make a positive contribution to our service.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

What we can offer you

Joining our team means becoming part of an organisation that recognises the important contribution our administrative professionals make to delivering high-quality patient care.

We offer a generous NHS pension and annual leave entitlement of 27 days, increasing with NHS service, plus bank holidays (all calculated pro rata for part-time staff).

You'll also have access to a range of staff benefits, including:

• NHS staff discounts across a wide range of retailers.
• Car lease scheme
• Access to Trust gyms
• Options to purchase up to 2 weeks additional leave
• Monthly prize draw
• Staff recognition through our Greatix and Star Award schemes.

A place where your contribution matters

We recognise that our reception and administrative colleagues are an essential part of our services. Whether welcoming someone to their appointment, helping a colleague or ensuring the day runs smoothly, your contribution makes a difference.

Through our Journey to Change, we're committed to creating a positive working environment where colleagues feel supported, valued and recognised for the work they do.

We want our colleagues to feel supported, valued and encouraged to develop. You'll have regular one-one supervision and an annual appraisal, providing opportunities to discuss your achievements, share ideas, explore challenges and consider your development.

You'll be joining an established admin team, working alongside experienced colleagues and with the support of a dedicated Senior Administrator. We'll provide a structured induction and clear guidance to help you settle into your role and build confidence in your responsibilities.

Come and meet us!

We understand that working in mental health services may be a new experience for some applicants. If you'd like to learn more about the role, ask questions or arrange an informal visit to Worsley Court before applying, we'd be delighted to hear from you.

Person Specification

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence)
• Experience of organising, prioritising and completing demanding workloads
• Experience of setting up and the maintenance of administrative systems and processes
• Experience of working autonomously and proactively
• Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications
• Understanding of data protection and the need for confidentiality and how to maintain this
• Knowledge of office systems and processes
• Knowledge of NHS systems

Qualification

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment
• Level 3 in Business Administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£25,760 to £27,476 a yearpro rata, per annum